Ashley Lopez
Flushing,New York
Summary
To seek and maintain full time position that offers a professional environment and excellent team cooperation, utilizing interpersonal and problem solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Olgam Life
07.2023 - 10.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected capillary blood specimens for testing.
- Handled centrifuge for blood samples, and properly cleaned machine after use.
Crew Member
Cinco Mexican Grill
03.2022 - 04.2023
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
Sales Associate
CVS Pharmacy
05.2021 - 08.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Crew Member
Chipotle
01.2019 - 05.2020
- Worked well with coworkers and in fast paced environments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Collaborated with team members to complete orders.
- Managed over 50 customer calls per day.
Education
High School Diploma -
LaGuardia Community College of The City University of New York
Long Island City, NY08.2023
Skills
- Front Desk Operations
- Electronic Medical Record
- Telephone Etiquette
- Medical Screening
- Adaptable and Flexible
- CPR Certified
- BLS Certified
Certification
- Certified BLS / CPR Provider (3/31/22)
- Certified EKG Technician (5/29/22)
- Certified Phlebotomist (7/3/23)
- Certified Medical Assistant (Completed course, awaiting certification.)
Timeline
Medical Receptionist
Olgam Life
07.2023 - 10.2023
Crew Member
Cinco Mexican Grill
03.2022 - 04.2023
Sales Associate
CVS Pharmacy
05.2021 - 08.2021
Crew Member
Chipotle
01.2019 - 05.2020
High School Diploma -
LaGuardia Community College of The City University of New York