Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ashley Lopez-Martinez

Strongsville,OH

Summary

I am attentive and come with an excellent work ethic and positive demeanor. I value organization, structure, and communication. I have experience in a variety of different roles pertaining to service and am eager to continue expanding.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Server

Barrios
Strongsville, OH
06.2024 - Current
  • Managed staff of servers, delegating tasks and ensuring timely completion.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Provided exceptional service to high volume of daily customers.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Interacted and engaged with patrons to promote friendly environment.

Lead Preschool Teacher

Imagination Station Early Learning Center
North Royalton, Ohio
02.2023 - Current
  • Provided individualized instruction to each student based on their needs and interests.
  • Communicated regularly with parents regarding student progress, behavioral issues or any other concerns they may have had about their child's well-being.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Built and strengthened positive relationships with students, parents and teaching staff.

Server

Johnny J's Pub & Grille
Strongsville, OH
01.2023 - 05.2024
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Implemented feedback from customers to improve service quality and menu offerings.

Assistant Preschool Teacher

KinderCare Learning Centers
Loves Park, IL
08.2022 - 12.2022
  • Worked closely with colleagues in order facilitate smooth transitions between activities throughout the day.
  • Assisted with implementation of approved lesson plans and daily classroom schedule.
  • Supported lead teacher with daily classroom activities.
  • Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
  • Engaged with children on individual basis to build positive, trusting relationships.

Assistant Manager

L.A Tan
Rockford, IL
07.2019 - 08.2022
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Created reports on sales trends, inventory levels, and financial data.

Education

Bachelor of Arts - Psychology

Cleveland State University
Cleveland, OH
05-2027

Associate of Arts - Psychology

Cuyahoga Community College
Cleveland, OH
05-2025

Some College (No Degree) - Early Childhood Education

Illinois State University
Normal, IL

High School Diploma -

Hononegah Community High School
Rockton, IL
05-2018

Skills

  • Guest Relations
  • Problem-Solving
  • Teamwork and Collaboration
  • Resourceful and Reliable
  • Exceptional communication
  • Critical Thinking
  • Sales Techniques
  • Time Management
  • Organization skills
  • Telephone skills
  • Calendar Management
  • Positive and professional

Certification

  • CDA in Early Childhood Education
  • First Aid Certified

Languages

Spanish
Native/ Bilingual

Timeline

Lead Server

Barrios
06.2024 - Current

Lead Preschool Teacher

Imagination Station Early Learning Center
02.2023 - Current

Server

Johnny J's Pub & Grille
01.2023 - 05.2024

Assistant Preschool Teacher

KinderCare Learning Centers
08.2022 - 12.2022

Assistant Manager

L.A Tan
07.2019 - 08.2022

Bachelor of Arts - Psychology

Cleveland State University

Associate of Arts - Psychology

Cuyahoga Community College

Some College (No Degree) - Early Childhood Education

Illinois State University

High School Diploma -

Hononegah Community High School

Similar Profiles

CREATE PROFILE
Ashley Lopez-Martinez