Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

PARIS LOPEZ

Waco,TX

Summary

Seasoned Lead Server at The Delany Lake, adept in guest relations management and exceptional communication, significantly enhancing dining experiences. Expert in POS system operations and maintaining high cleanliness standards, I excel in fast-paced environments, consistently meeting sales goals. My proactive approach and ability to train staff have been pivotal in streamlining service delivery and optimizing customer satisfaction.

Overview

3
3
years of professional experience

Work History

Lead Server

The Delany Lake
Waco, Tx
05.2022 - Current
  • Worked with management to coordinate special functions and events.
  • Stocked service areas with supplies during slow periods.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Ensured all food orders were accurate and delivered promptly to customers tables.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Accepted payments via credit cards, cash, and checks.

  • a

Sandwich Artist

Subway
Waco, Tx
11.2021 - 05.2022
  • I have experience in leadership skills in the service industry as listed but not limited to:
  • Cashier accepting cash, credit card, and checks
  • make sandwiches
  • dishwasher
  • closer
  • clean station.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Monitored temperature of freezers and coolers throughout shift.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.

Education

Major - Business

Mclennan community Collage
01.2025

High School diploma -

Harmony Hight School
01.2023

Skills

  • Guest relations management
  • Table bussing
  • Dining customer service
  • Attention to detail
  • Upselling techniques
  • Server monitoring
  • Bill computation
  • High volume dining
  • Accurate money handling
  • Price memorization
  • Cleanliness standards
  • Resourceful and reliable
  • Guest relations
  • Food safety
  • Front-of-house display creation
  • Event setup
  • Service prioritization
  • Cleaning and sanitizing
  • Problem-solving
  • Customer service
  • Sales goals achievement
  • Food station setup
  • Flexible schedule
  • Compliance training
  • POS system operations
  • Special dietary requirements
  • Relationship building
  • Exceptional communication
  • Safe food handling
  • Heavy lifting
  • Dining crew workflow optimization
  • Room service
  • Cash handling
  • Teamwork and collaboration
  • Order taking and processing
  • Willingness to learn
  • Check payment processing

Languages

Spanish
Professional
English
Professional

Timeline

Lead Server

The Delany Lake
05.2022 - Current

Sandwich Artist

Subway
11.2021 - 05.2022

Major - Business

Mclennan community Collage

High School diploma -

Harmony Hight School
PARIS LOPEZ