Ashley Luzon
Sales Consultant
Kenmore,WA
Summary
Successful Inside Sales Representative skilled at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offers 3.5+ years of sales excellence. Proven by a consistent track record of being a top sales representative.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Consultant
Volvo Cars Bellevue
08.2023 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Internet Sales Consultant
Toyota Of Kirkland
11.2022 - 03.2023
- Closed sales by overcoming objections, asking for sales, negotiating price and explained warranty and optional products.
- Increased sales by offering advice on purchases and promoting additional products. (Accessories)
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Prepared purchased vehicles and completed final delivery checks.
- Training on Finance and buying vehicles weekly.
- Utilized company tools such as iPacket and sent personalized CoVideos vehicle to customers.
Inside Sales Representative/Client Advisor
BMW Of Bellevue
09.2021 - 07.2022
- Answered 75+ customers' questions regarding products, prices and availability per day.
- Contributed to beating store record and selling over 300+ high ticket luxury vehicles.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Used CRM software to maintain detailed contact logs and account records.
- Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
- Emphasized product features based on analysis of customers' needs.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Sales Representative/Mobile Sales Expert
T-Mobile - Mobile One
01.2021 - 09.2021
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
- Provide customers with ongoing technical support
- Effectively sold significant overstock of inventory, reducing overhead and improving cash flow.
- Able to maintain multiple customers during high traffic times.
Specialty Sales - Tech
Target
10.2020 - 01.2021
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Ticket, arrange and display merchandise to promote sales.
- Conducted research, gathered information from multiple sources and presented results
Front Desk Medical Receptionist
Do Won Clinic
10.2019 - 08.2020
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Maintained current and accurate medical records for patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Completed and filed financial documentation for accounting purposes.
Education
Associate of Science - Computer Science, Business/Advertising
Highline College
Des Moines, WA06.2020
Skills
- Friendly, Enthusiastic, and Eager
- People-Oriented
- Flexible and Adaptable
- Ability to work independently and / or with a team
- Cross-Selling and Upselling
- Cold Calling
- Strong communication and interpersonal skills
- Prospect Follow-Up
- Inbound and Outbound Leads
- Top-rated sales performance
- Life/Disability Insurance Licensed
- Willing to obtain any licenses
Certification
- Licensed in Life/Disability insurance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Sales Consultant
Volvo Cars Bellevue
08.2023 - Current
Internet Sales Consultant
Toyota Of Kirkland
11.2022 - 03.2023
Inside Sales Representative/Client Advisor
BMW Of Bellevue
09.2021 - 07.2022
Sales Representative/Mobile Sales Expert
T-Mobile - Mobile One
01.2021 - 09.2021
Specialty Sales - Tech
Target
10.2020 - 01.2021
Front Desk Medical Receptionist
Do Won Clinic
10.2019 - 08.2020
Associate of Science - Computer Science, Business/Advertising
Highline College
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