Ashley MAlik
Chicago,IL
Summary
Enthusiastic sales and customer service professional who excels in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate Sales Representative- 1st Month
Paragon
01.2023 - Current
- Expertise in conducting consultative sales process.
- Advises customers regarding products, services, and education.
- Fosters positive relationships with customers.
- Examines sales and market data to support strategy formulation.
- Showcases products in designated territory to enhance revenue potential.
- Managed navigation of the sterile OR environment during daily case coverage.
- Established effective partnerships with surgical staff.
- Displayed advanced knowledge of various surgical procedures.
Sales Representative
Meditrina Inc
12.2023 - 12.2024
- Directed implementation of integrated camera rotation for streamlined tubing management.
- Marketed innovative automatic upright image orientation lock for enhanced surgical visualization.
- Lowered insertion diameter enhances comfort for patients.
- Managed the most substantial working channel featuring a minimal insertion diameter.
- Designed compact systems adaptable for any office setting.
Assistant
Memory Care, Independence Village
02.2022 - 11.2023
- Offered attentive and compassionate support to patients.
- Ensures safety, dignity and independence of supported individuals.
- Implements techniques to overcome challenges in behavior and communication.
Sales Associate
Hotworx
01.2021 - 01.2023
- Drove recruitment efforts while ensuring steady member retention.
- Established various touchpoints for efficient decision-making.
- Demonstrated expertise in product functions, features, and benefits.
- Consistently earned commissions in high-pressure sales settings.
- Engaged members through calls to promote new product offerings.
Server and Bartender
Rochester Brunch House
01.2018 - 09.2022
- Delivered exceptional food and beverage services to guests in hospitality settings.
- Enhanced workflow using P.O.S solutions.
- Developed system for order placement, bill management, and complimentary item handling.
- Delivered outstanding customer assistance addressing needs and expectations.
Education
Medical Sales College - Orthopedics in Medicine/Medical Devices/ Cardiology
Medical Sales College
Chicago12.2023
Skills
- Sales Strategy Development
- Analytical Problem-Solving
- Effective Time Management
- Knowledge of Clinical Terminology
- Leadership
- Product Expertise
- Sales
- Communication
- Presentation
- Excel
- Cold calling
- Relationship building
- Clinical support
Certification
- Aseptic Technique
- Bloodborne Pathogens
- Electrical Safety
- HIPAA Associate (HIPAAA)
- Operating Room Protocol
- National Patient Safety Goals
Awards
- 2017 All-Star Cheer-ESPN Worlds Champion
- Lake Orion High School exploring Special Education in Today's Schools (ESETS) Program - custodian for disabled high school students
- Hotworx Sales award for creating the Freeze Option for members
Timeline
Sales Representative
Meditrina Inc
12.2023 - 12.2024
Associate Sales Representative- 1st Month
Paragon
01.2023 - Current
Assistant
Memory Care, Independence Village
02.2022 - 11.2023
Sales Associate
Hotworx
01.2021 - 01.2023
Server and Bartender
Rochester Brunch House
01.2018 - 09.2022
Medical Sales College - Orthopedics in Medicine/Medical Devices/ Cardiology
Medical Sales College