Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashley Malok

Las Vegas,NV

Summary

Dynamic bartender with proven expertise in customer service and liquor knowledge, honed by years of experience. Excelling in reducing wait times and developing loyal clientele through outstanding service and effective multitasking. Trained new staff, ensuring high-quality hospitality service. Skilled in inventory management and cash handling, consistently maximizing profits and promoting customer loyalty.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Gaming Bartender

Golden Entertainment, PT's Pub Spring Mountain
LAS VEGAS, NV
03.2025 - Current
  • Effectively multitasked within fast-paced, high volume environment.
  • Engaged with customers to enhance their experience ensuring repeat visits
  • Preformed responsible gaming practices, handling cash transactions, proper comping procedures.
  • Maintained a full bar with fourteen machines
  • Adhered to company policies regarding responsible beverage service practices.
  • Checked ID's upon entry according to policy and procedure.
  • Informed guests of changing promotions

Gaming Bartender

The Lodge Group
Las Vegas, NV
02.2025 - 03.2025

Bartender

Treasure Island Hotel & Casino
Las Vegas, NV
03.2011 - 01.2025
  • Served high customer volumes during, Conventions, Rodeos, and Concerts
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift with blind drops.
  • Performed opening and closing duties, setting up for incoming shift, stocking the bar, picking up my personal bank, and taking inventory.
  • Simultaneously handled customers and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers by delivering outstanding service and engaging in friendly conversation.

Education

Associate of Arts - Audio Engineering

SAE
Los Angeles, CA
06-2009

Skills

  • Strong multitasking Customer Service Liquor, beer, and wine knowledge Outgoing personality Complex Problem-Solving Inventory management Hospitality service expertise

Certification

  • Certified Bartender, Bartenders Union Local 165
  • Food Handler Safety Training Card
  • TAM Card
  • Sheriff's Card

Timeline

Gaming Bartender

Golden Entertainment, PT's Pub Spring Mountain
03.2025 - Current

Gaming Bartender

The Lodge Group
02.2025 - 03.2025

Bartender

Treasure Island Hotel & Casino
03.2011 - 01.2025

Associate of Arts - Audio Engineering

SAE