Ashley-Marie Kelly
Rochester,NY
Summary
Organized and dedicated medical associate with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Medical Receptionist
Flaherty Family Medicine
02.2022 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Completed patient referrals to other medical specialists.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Supported office staff and operational requirements with administrative tasks.
Medical Receptionist
Rochester Regional Health System
01.2018 - 09.2021
- Checked patient insurance, demographic, and health history to keep information current.
- Completed patient referrals to other medical specialists.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Maintained current and accurate medical records for patients.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Medical Assistant
Lifetime Health Medical Group
07.2006 - 12.2017
- Obtained client medical history, medication information, symptoms, and allergies.
- Measured patient spirometry.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
Education
Certificate - House Cleaning Fundamentals
Alison
Online 04.2023
Certificate - Google Technical Support Fundamentals
Coursera
Online08.2022
No Degree -
American Academy of CPR
Online 07.2022
Certificate - Healthcare Data, Security Privacy Compliance
Coursera
Online 06.2022
Associate of Applied Science - Medical Coding And Reimbursement
Bryant And Stratton College
Rochester, NY12.2020
Certificate - Certified Coding Associate
AHIMA
Online08.2019
Associate of Science - Medical Assisting
Rochester Business Institute
Rochester, NY 06.2006
Skills
- Scheduling Tests and Procedures
- Patient Scheduling
- Calendar and Appointment Management
- Preparing Treatment Rooms
- Medical Records Verification
- HIPAA Guidelines
- Collecting Patient Specimens and Tests
- Medical Billing and Coding
- Medical Histories and Vital Statistics
- CPT Coding
- Co-Payment Collection
- Computer Proficiency
- Answer Telephones
- EMR Systems
- Patient Health Information Access
- Reminder Calls
- CPR/BLS Certified
- Referral Verification
- Initiate Prior Authorizations for Imaging, Cardiac and Medication
Additional Information
Soft skills include: Teamwork, time management, and strong work ethic.
Hard skills include: Having patience with patients is difficult and I know how to keep calm and not get upset with people.
Timeline
Medical Receptionist
Flaherty Family Medicine
02.2022 - Current
Medical Receptionist
Rochester Regional Health System
01.2018 - 09.2021
Medical Assistant
Lifetime Health Medical Group
07.2006 - 12.2017
Certificate - House Cleaning Fundamentals
Alison
Certificate - Google Technical Support Fundamentals
Coursera
No Degree -
American Academy of CPR
Certificate - Healthcare Data, Security Privacy Compliance
Coursera
Associate of Applied Science - Medical Coding And Reimbursement
Bryant And Stratton College
Certificate - Certified Coding Associate
AHIMA
Associate of Science - Medical Assisting
Rochester Business Institute
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