Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Perez

Orlando

Summary

Dynamic and dedicated professional with experience at Santiago's Bodega, excelling in high-volume dining environments. Proven ability in multitasking and organization, ensuring compliance with food safety practices while fostering strong customer relationships. Adept at utilizing point-of-sale systems to enhance service efficiency and resolve issues effectively.

Overview

3
3
years of professional experience

Work History

Server

Santiago's Bodega
08.2023 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Telecom Operator

Orlando Health
09.2024 - 05.2025
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Collaborated with other technicians to troubleshoot and resolve technical issues.
  • Handled customer complaints using strong engagement, research and issue-resolution skills.
  • Responded to service requests during and after business hours.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.

Education

Bachelor of Science - Biology

University of Central Florida
05-2028

Associate of Arts - General Studies

Valencia College
12-2023

Skills

  • Food inspection
  • Hostess support
  • Team member support
  • Table resetting
  • Wine service
  • Multitasking and organization
  • Food safety practices
  • Point-of-sale system
  • Food running
  • High volume dining

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Telecom Operator

Orlando Health
09.2024 - 05.2025

Server

Santiago's Bodega
08.2023 - Current

Bachelor of Science - Biology

University of Central Florida

Associate of Arts - General Studies

Valencia College
Ashley Perez