Ashley Martin

• Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Delivered employees and materials to job sites daily.
• On my free time I like to meet new people and drive them to there destination

Order picker, drove a riding tugger and forklift, while going to different slots and picking certain number of boxes per order. Picked up to 2000 boxes per shift.

• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• $21 hour

• Inbound calls and emails
• Working with serval different products
• Helps taking orders tracking orders, and figuring out the correct fit for the customer
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• $20 hour

• 1st and 3rd party collections consistently met and exceeded all regulations and goals set by Delta
• Team leader for 1st party collections, doing client reports, tracking payments, operating and running the dialer system. Keeping track of the team and individual performance.
• Special Knowledge with the FDCPA and state and federal practices. Proficient with computer software and CRM’S.
• Led team of 20 members while providing exceptional customer service.
• $11 hour starting got up to $14 hour

• Distributed mail in a vehicle to residences and businesses, delivering to approximately 600 customers per shift.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Directly interacted with customers to deliver mail, packages and ordered goods.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• $19 hour

• Troubleshoot products, placed orders over the phone, packed orders
• Scheduled truck lines, and checked stock items
• Introduced higher standards for customer service and increased efficiency by streamlining operations.
• Negotiated contracts with outside carriers to minimize costs to company and customers.
• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Kept accurate records to document customer service actions and discussions.
• $14 hour