Ashley Martin
San Antonio,TX
Summary
Seven years of military and management experience in the Public Health field working with the military community to prevent the spread of illness and disease. My professionalism and leadership traits are evident through my ability to meet deadlines, train and motivate others, and my quick adaptation to a constantly changing environment. Self-motivated requiring little to no supervision, organized, detail oriented with effective analytical and problem-solving skills. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Medical Case Specialist
QTC Management Inc. - A Leidos
04.2022 - Current
- Confirmed consultative reports and diagnostic test results.
- Scheduled follow-up and rescheduled appointments for examinees.
- Determined appropriate examinations, tests and specialists required for each case.
- Performed routine data entry and managed tracking documents.
Occupational Health Supervisor
McConnell Air Force Base
09.2012 - 09.2014
- Maintained medical/safety databases, developed metrics, and trend analyses: Eliminated over 200 adverse trends
- Managed hearing loss cases through examinations and specialist referrals
- Performed fetal protection interviews and investigations with zero hazard exposures
- Performed industrial workplace inspections providing safety education on injury prevention, bloodborne pathogen exposure, worker fatigue, and hazardous materials in accordance with OSHA
- Conducted medical record reviews and worked with multiple health disciplines to ensure appropriate medical exams were completed for individuals working in hazardous work environments: Occupational Health Exam Compliance rate increased from 91% to 97% in less than a year
- Provided skills training to public health technicians to encourage promotion
- Provided educational training to occupational health nurses, physicians, and workplace supervisors on hazard prevention techniques
- Developed and administered annual 5-hour food handler's training course
- Streamlined Food Recall notification process cutting response time down by 50%
- Provided epidemiological education for a Guatemalan humanitarian mission
- Revamped Reserve Unit's Occupational Health program to encourage regulation compliance and functionality.
- Maintained up-to-date information in electronic medical records software.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Communicable Disease Manager, Food Safety & Sanitation
Spangdahlem Air Base
09.2009 - 09.2012
- Investigated communicable disease cases utilizing partnership with host country's public health team
- Lead TB surveillance program identification, testing, and follow-up treatment
- Managed Employee Health Program; achieved and maintained a 99% compliance rate
- Provided education and administrative support for annual Flu campaign
- Directed health inspection programs: temporary food booths, daycare facilities, food facilities, elementary & middle schools, lodging quarters, food trucks
- Investigated hazardous food recalls and ensured removal of products within 24 hours
- Created and provided food decontamination training
- Gave health education briefings regarding disease prevention to military personnel and their families.
Force Health Management Technician
Hurlburt Field Air Force Base
03.2007 - 09.2009
- Reviewed newcomer and cross-trainee's medical records for adverse health conditions based on Air Force guidance
- Conducted pregnancy-related interviews and initiated medical profiles to prevent fetal harm
- Monitored base entomology program to include packaging and shipping specimens
- Conducted weekly mass briefings that provided health education to deploying personnel; identified health concerns of individuals returning from deployment and made necessary referrals.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
Emergency Dispatcher
Newport News Police Department
05.2006 - 08.2006
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Scanned suspects with NCIS per police requests to determine criminal and driver history, vehicle registration information and license status.
- Identified cases requiring additional resources and interventions, reaching out to supervisor to determine best next steps.
- Eliminated risks and emergency response delays by efficiently monitoring public safety field units.
Education
No Degree - Nursing Assistance
Quest College
San Antonio, TX11.2021
B.A. Health Education -
Ashford University
San Diego, CA10.2019
Airman Leadership School -
Community College of The Air Force
Montgomery, AL06.2011
Public Health Apprentice -
Community College of The Air Force
Montgomery, AL08.2007
Skills
- Documentation and Recordkeeping
- Professional Correspondence
- Case Support
- Quality Control Standards
- Case Planning and Management
- Processing Customer Requests
- Patient Interaction
- Crisis Situations
Awards And Decorations
- Air Force Achievement Medal
- Meritorious Unit Award
- AF Outstanding Unit Award
- AF Good Conduct Medal with oak leaf cluster
- National Defense Service Medal
- Global War on Terrorism Service
- AF Overseas Ribbon
- AF Longevity Service
- USAF NCO PME Graduate Ribbon
- AF Training Ribbon
Timeline
Medical Case Specialist
QTC Management Inc. - A Leidos
04.2022 - Current
Occupational Health Supervisor
McConnell Air Force Base
09.2012 - 09.2014
Communicable Disease Manager, Food Safety & Sanitation
Spangdahlem Air Base
09.2009 - 09.2012
Force Health Management Technician
Hurlburt Field Air Force Base
03.2007 - 09.2009
Emergency Dispatcher
Newport News Police Department
05.2006 - 08.2006
No Degree - Nursing Assistance
Quest College
B.A. Health Education -
Ashford University
Airman Leadership School -
Community College of The Air Force
Public Health Apprentice -
Community College of The Air Force