Assistant General Manager
Burberry
2007 - 2024
- Directed all aspects of a high-end retail store, ensuring operational excellence and strict adherence to corporate standards.
- Drove business growth by implementing strategies to cultivate customer loyalty and improve sales performance.
- Oversaw talent development and retention, building a high-performing team and integrating digital tools to enhance the customer experience and streamline operations.
- Managed a full-cycle business development process, from generating new leads to cultivating long-term relationships with Elite clientele.
