Ashley Martinez
Fort Worth,TX
Summary
Courteous and self-motivated sales associate with a strong background in excellent customer service and increasing overall customer loyalty. Hoping to use my experience to attain employment in a customer service role
Overview
11
11
years of professional experience
Work History
In home delivery
- Operate company vehicle safely by adhering to all safety requirements; inspecting mechanical, safety and emergency equipment of vehicle before, during and after trips; planning routes based on local and state traffic laws and restrictions and following routes according to information from maps and atlas
- Providing customer service by acknowledging the customer, delivering merchandise to customers at residential and commercial locations, following compliance requirements for food safety by processing items according to company specifications; operating, maintaining and sanitizing equipment, ensuring merchandise is properly stored and promoting products and services
- Completing work assignments and priorities by using policies, date and resources; communicating progress and information determining and recommending ways to address improvement opportunities, adapting to and learning from change, difficulties and feedback.
On-line personal shopper
Walmart
11.2022 - Current
- Acknowledge and greet customers with a smile, Answer customer questions, help customers find products, assist fellow associates as needed throughout the store, maintaining my area stocked, clean and safe, maintain merchandise presentation by stocking and rotating merchandise; removing damaged or out-of-date goods, setting up, cleaning and organizing product displays.
- Utilizes company provided phone or mobile computer device to shop items for customer orders and stage and organize items and orders together
Cashier, Pricer, Keyholder, stocker, customer service
Good Will
01.2014 - 07.2017
- Process payments at the register, cash, check and credit cards, cleaning fitting rooms, stocking and merchandising, ensured that all customers received a warm greeting at the register, maintained knowledge of weekly ads, advertised specials and other promotions, helped on loading dock, assist customers, assisted donors in a friendly and courteous manner, organize, price and distribute all donated and purchased goods, displayed new merchandise, store recovery at the end of shift, made bank deposits, opened/closed store, accurately operate the POS system, traveled to meetings to corporate and other locations.
Education
O.D Wyatt High School
01.2012
Skills
- Safe Driving
- Punctuality
- Problem-Solving
- Multitasking
- Reliability
- Excellent Communication
- Self Motivation
- Customer Service
Timeline
On-line personal shopper
Walmart
11.2022 - Current
Cashier, Pricer, Keyholder, stocker, customer service
Good Will
01.2014 - 07.2017
In home delivery
O.D Wyatt High School