Ashley Massey
Summary
Talented Team Leader with experience and a dedication to enhancing employee satisfaction and driving business success. Diplomatic and friendly, with proven commitment to employee training. A hardworking team player with the necessary experience and knowledge to tackle any operational demand.
Overview
7
7
years of professional experience
Work History
Team Lead
Amazon Logistics
09.2020 - Current
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Monitored and reported on process performance to verify compliance with established standards.
- Assisted coworkers and staff members with special tasks on a daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
Barista
Starbucks
01.2018 - 08.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Lathrop High School
05-2018
Skills
- Attention to detail
- Client support
- Customer focus
- Relationship building
- Teamwork and collaboration
- Goal setting
Timeline
Team Lead
Amazon Logistics
09.2020 - Current
Barista
Starbucks
01.2018 - 08.2020
High School Diploma -
Lathrop High School
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