Summary
Overview
Work History
Education
Skills
Timeline
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Ashley McClendon

Ashley McClendon

Chicago,IL

Summary

Senior Executive Assistant with over 5+ years experience driven by a passion for facilitating the lives of busy executives. Having collaborated with top C-level executives, VP’s and Board Member's. Successfully manages high-volume workloads in rapidly changing environments. Beyond organizational skills, my interests in meditation and promoting a healthy work-life balance showcase my commitment to holistic executive support.

Overview

9
9
years of professional experience

Work History

Executive Business Partner - Product Operations

Twilio
Chicago, IL
09.2024 - Current
  • Supporting the VP of R&D Product Operations (Stephanie Cortese)
  • Capturing action items for bi-weekly LT team meeting.
  • Managed and owned the Rhythm of Business (ROB) calendars for the entire Org in Switchboard.
  • Updating the Rhythm of Business in Keynote on a weekly basis.
  • Partnered with the our Finance Business partner to manager quarterly team budgets.
  • Organized our team offsite R&D|TPM (technical product managers) in San Fransico at Twilio’s HQ. With catering, consolidating the deck, booking travel for myself & the VP of Product) along with managing our offsite budget.
  • Reconciling all expenses on the behalf of my Exec and approving direct reports expensing.
  • Assisting with driving All-hands slides Q&A’s Slido & Google forms submissions.
  • Manage R&D and Product Op’s distribution list
  • Organized virtual team building activities such as cookie designing through our partnership with “Teamraderie” a ton of fun BTW!
  • Assisting with building decks using Canva for design purposes, fun fact: I created the OG’s team video slideshow using canva for our EOY Christmas video.
  • Much more!

Founder

Bubbly Hearts Org
Chicago, IL
04.2024 - Current
  • Bubbly Hearts Org is a heartwarming 501(c)(3) non-profit based out of Chicago Illinois. At BHO we offer a free weekend pickup/dropoff, washing/drying laundry services for those facing hardships and adversity. Along with our free services we offer a judgmental free listening ear to show our bubbly friends that we are here, we understand and we love them with all of our Bubbly Hearts.

Executive Assistant Strategy & Transformation

THE KRAFT HEINZ COMPANY
Chicago, Illinois
02.2023 - 03.2024
  • Reporting to the Chief Strategy Officer (Dafne Guisard) also supporting the Chief Financial Officer (Andre Mello) and VP Digital (AI group).
  • Organized successful events such as leadership team off-sites, finance recognition lunches, town-halls, fire-side chats, factory tours and summits.
  • Managing complex calendars by implementing structure, color coordination and identifying top priorities for upcoming speaking engagements and projects.
  • Tracking expenses and submitting all expense reports through Workday and Amex Global.
  • Acted as a liaison between the executive team and other departments within the organization.
  • Faciltating large group meetings across the org such as board meetings, PI Planning, PMO’s.
  • Coordinated travel arrangements including INTL, flights, private jets, hotels, transportation, visas, and itineraries.
  • Assisted with on-boarding new EA’s.
  • Capturing action items during our weekly strategy LT meetings.

• Managing team budgets for off-sites, team events and much more!

Business Support Executive

Cloudreach & Atos Company
Chicago, IL
12.2021 - 02.2023

Executive Assistant to the CEO, (Brooks Borcherding) Head of AWS, (Eric Terrell) Head of Sales (Tim Currie) and Office Manager to all of our ~NA WeWork spaces Chicago, NYC, ATL.

  • Safeguarding scheduling and organizing all calendar meetings.
  • Expensing /reconciling (4) company corporate Barclaycards USD & GBP.
  • Prepping the CEO w/ marketing dpt. for monthly Town-hall and speaking engagements.
  • Assisted with project management of our contractors for NA ~ deployment projects.
  • Office Manager for our (3) WeWork spaces located in Chicago, Atlanta (1) studio office suite located in New York.
  • Supporting the IT and Business Support team in London, Germany and Paris. With equipment orders i.e. cell phones, laptops, keyboards.
  • Completing all inductions for our North American new hires, Engineers, Architects, Legal.
  • Supporting our NA ~ marketing department with events such as summits and the talent academy launch.
  • Collaborated with the marketing department for the design and arrangement of swag.
  • Organizing all activities, I.e. boat rides, holiday parties, team cooking classes, etc.

Executive Assistant & Customer Support

Modern Process Equipment Inc
10.2021 - 12.2021

• Provide comprehensive support to the VP of Sales Executive (Scott Will) including a manufacturing engineering sales team of (8)

• Presented during all weekly sale's meetings.

• Implemented block scheduling for VP of Sales to safeguard time, decreasing interruption and improvement of work-life balance.

• Completed all Quotes & Proposals

• Strategized budgetary pricing for systems.

• Processed all equipment orders

• Improved lead delegation submissions.

• Calendar coordination for off-site strategy meetings.

• Key account / customer follow-up managing for top Fortune 500 companies. • Completed all other administrative task such as Lab testing, Notarizing, Translations, Printing, Shipping & Drawing Researching.

• Assisting sales engineers with international bids and negotiations.

Controlled Substance Ordering Specialist

ASRC Federal Holding Company (DEA)
06.2019 - 09.2021
  • Assisted Registrants — Doctors’s, NP’s,PA’s, Researchers, Manufactures & distributors, K9 handlers, Pharmacies, Fire Departments and much more with applying and/or renewing for the DEA (Drug Enforcement Administration) application‘s.

Executive Assistant

EWM Realty-Berkshire Hathaway HomeService
02.2016 - 05.2019

Supported (1) Principal C-Suite, Sophisticated calendar & travel management included priority setting & color coding system.

• Collaborated with the operations manager to plan and execute all aspects of the commercial office expansion that went from 10 to 23 employee space.

• Performed a variety of accounting duties including expensing, invoices, & budget analysis.

• Initiated a paperless environment, establishing e-file software to archive and organize documents for restore

• Property management for investment properties owned by Executive O. • Maintained high level of discretion while handling confidential information and pursuing personal tasks on behalf of the Executive.

• Ran errands to help with daily tasks, enabling Executive to focus on more pressing duties.

Education

High School Diploma -

Argo Community High School

: -

Moraine Valley Community College
Palos Hills, IL

Skills

  • Oracle (expensing)
  • Salesforce (Expensing)
  • Workday T&E
  • Navan (travel)
  • Jira
  • Monday
  • Asana
  • Keynote
  • Executive Management
  • Complex Calendaring
  • Critical Thinker
  • Self Starter
  • Travel coordination domestic/internationally
  • G-suite
  • Microsoft Office
  • Gatekeeper
  • Executive Liaison
  • Empath
  • Your Executive Bestie :)
  • Property Management
  • Event Planning/Coordination
  • Office Management for (suites and WeWork spaces)
  • Hub leader
  • Black BRG and Women’s BRG leader

Timeline

Executive Business Partner - Product Operations

Twilio
09.2024 - Current

Founder

Bubbly Hearts Org
04.2024 - Current

Executive Assistant Strategy & Transformation

THE KRAFT HEINZ COMPANY
02.2023 - 03.2024

Business Support Executive

Cloudreach & Atos Company
12.2021 - 02.2023

Executive Assistant & Customer Support

Modern Process Equipment Inc
10.2021 - 12.2021

Controlled Substance Ordering Specialist

ASRC Federal Holding Company (DEA)
06.2019 - 09.2021

Executive Assistant

EWM Realty-Berkshire Hathaway HomeService
02.2016 - 05.2019

High School Diploma -

Argo Community High School

: -

Moraine Valley Community College
Ashley McClendon