Ashley McCrary
Amarillo,Texas
Summary
Detail-oriented professional with over 9 years in healthcare and dietary services. Expertise in data entry, records management, and electronic health records (EHR) ensures high accuracy and confidentiality. Proven track record of enhancing productivity with a typing speed of 50 WPM in remote roles. Significant experience in patient care and support, contributing to improved patient outcomes through effective teamwork.
Overview
16
16
years of professional experience
Work History
Health Care Technician/ Dietary Food Service
Amarillo Veterans Hospital
Amarillo, Texas
10.2017 - 09.2024
- Entered patient food and beverage orders into computer systems accurately and efficiently.
- Assembled trays according to diet orders, ensuring compliance with dietary requirements.
- Collaborated with the chief dietitian to review and verify diet requests.
- Printed, organized, and filed departmental paperwork, and maintained accurate, confidential records.
- Maintained cleanliness and organization of patient areas and equipment.
- Initiated safety measures to prevent accidents or injury while providing patient care services.
- Followed hospital policies regarding confidentiality of patient information.
Dietary Aide
The Continental Retirement Home
Amarillo, Texas
05.2011 - 08.2014
- Assisted in meal preparation and service, following strict procedures for quality and safety.
- Maintained dining areas and kitchen organization, supporting operational efficiency.
- Prepared and served nutritious meals according to dietary guidelines.
- Monitored food inventory levels and reported shortages to management.
- Trained new staff on proper food handling and sanitation practices.
- Set tables before patients arrived to maintain meal plan productivity.
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
Crew Member
Wendy's Restaurant
Amarillo, Texas
07.2010 - 11.2011
- Provided fast, accurate service, and maintained customer satisfaction.
- Managed point-of-sale operations and record-keeping tasks.
- Assisted customers with orders and provided exceptional service.
- Maintained cleanliness and organization of dining and food preparation areas.
- Operated kitchen equipment and followed safety guidelines during food preparation.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Prepared food items according to standardized recipes and presented them attractively.
- Handled cash transactions accurately and processed payments using point-of-sale system.
- Supported training of new crew members on operational procedures and customer service.
- Monitored inventory levels and communicated supply needs to management staff.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Ice Bagging Associate
Trainham Ice Company
Goree, Texas
08.2008 - 02.2009
- Inspected bags for quality and ensured proper sealing.
- Maintained cleanliness of work area and equipment.
- Collaborated with team members to meet daily production goals.
- Followed safety protocols to minimize workplace hazards.
- Trained new associates on bagging procedures and equipment use.
- Monitored inventory levels of materials and supplies needed for operations.
- Reported equipment malfunctions to maintenance for timely repairs.
- Verified customers' orders against invoices to ensure accuracy.
- Set up, operated, adjusted, and shut down automated bagging systems.
- Followed standard operating procedures for quality assurance purposes.
- Ensured that all materials were handled safely, with no damage caused during the bagging process.
- Stacked filled bags onto pallets for shipping.
Education
Associate of Applied Science - Sterile Processing
Herzing University
Dearborn, MI08-2022
Associate of Science - Medical Office Administration
Ultimate Medical Academy
Clearwater, FL05-2017
Skills
- Data entry and administrative support
- Microsoft Office Suite proficiency
- Electronic health records management
- Typing speed: 50 WPM
- Records management
- Time management and organization
- Communication and customer service
- Remote work readiness
- Attention to detail and confidentiality
- HIPAA compliance
- Healthcare software
- Medical coding
- Electronic medical record software
- Active listening
Timeline
Health Care Technician/ Dietary Food Service
Amarillo Veterans Hospital
10.2017 - 09.2024
Dietary Aide
The Continental Retirement Home
05.2011 - 08.2014
Crew Member
Wendy's Restaurant
07.2010 - 11.2011
Ice Bagging Associate
Trainham Ice Company
08.2008 - 02.2009
Associate of Applied Science - Sterile Processing
Herzing University
Associate of Science - Medical Office Administration
Ultimate Medical Academy