Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jonathan Portillo

Stockton,CA

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Remote/customer service/health care enrollment

Maximus Inc
07.2023 - 09.2023
  • Answer phone calls, enroll/update clients plan, and respond back to emails

Accounting

Brown Sand, Inc.
01.2023 - 06.2023
  • Accounting Department; responded to emails, processed checks and payments; basic Office Duties; utilized QuickBooks, Google Sheets, & Team Files for Invoicing and Billing ; answer multi line phones; Customer Service/Support.

Accounting/Admin Assistant (Temporary)

Van De Pool
06.2022 - 12.2022
  • Supported Accounting Department; responded to emails, processed checks and payments; basic Office Duties; utilized QuickBooks and Google Sheets for Invoicing and Billing; processed Timecards; answer multi line phones; Customer Service/Support.

Administrative Assistant (Temporary)

Pacific Coast Producers
02.2022 - 05.2022
  • Data Entry on Excel spreadsheets; Take orders; Update Information in the Database/Files; Provided Customer Service/Support; Basic Office Duties-filing, answering multi line phones, email, etc

Administrative Assistant (Temporary)

Preferred Alliance Inc.
09.2021 - 01.2022
  • Data Entry; Processing Payments; Account set ups; Conducted Drug Screening; Provided Customer Service/Support; Basic Office Duties such as answering multi line phones, email correspondence, filing, etc.

Data Entry Specialist (Remotely)

HR Support Pro
10.2020 - 04.2021
  • Provided Customer Service/Support; Data Entry; Heavy Computer Use of Word Doc, Google Sheets, Google Drive; Heavy Phone Use.

Inventory Specialist

Revchem
12.2019 - 08.2020
  • Inventory Control; Data Entry; Pull and Put away Orders; Manual Forklift Operator; Electric Pallet Jack Operator; Warehouse Operations.

Driver/Warehouse Associate

On Trac
10.2016 - 10.2019
  • Position Driver; Delivered packages to Customers; Operated Manual Forklift and Electric Pallet Jack; performed Warehouse Operations; Provided Customer Service/Support.

Crew Member

Rubio's
08.2016 - 10.2016
  • Provided Customer Service; worked the Front greeting Customers; Maintained a Clean and Organized area for Customers to enjoy their Dining experience; Addressed Customer concerns and questions; Trouble shooting issues; Processed Payments.

Office Clerk

Jeep
01.2016 - 05.2016
  • Basic Office Duties-answer multi line phones, filing, etc.; Clerical Duties-Payment Processing, Data Entry, Order Processing, etc.; Provided Customer Service/Support.

Education

Diploma -

Weston Ranch High School
Stockton, CA

Skills

  • Data Entry
  • MS Office, Excel, Word, Outlook & Internal Programs
  • QuickBooks & Google Sheets
  • Forklift Operator/Electric Pallet Jack
  • Customer Service & Support
  • Fluently Bilingual in Spanish/English
  • Clerical Duties
  • Administrative Duties
  • Warehouse Experience
  • Inventory
  • Accounting

Certification

Intuit Certificates

  • Bookkeeping Basics
  • Assets In Accounting
  • Liabilities And Equity In Accounting
  • Financial Statement Analysis

Google Certificates

  • Foundation: Data, Data, Everywhere
  • Ask Questions To Make Data-Driven Decisions

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Remote/customer service/health care enrollment

Maximus Inc
07.2023 - 09.2023

Accounting

Brown Sand, Inc.
01.2023 - 06.2023

Accounting/Admin Assistant (Temporary)

Van De Pool
06.2022 - 12.2022

Administrative Assistant (Temporary)

Pacific Coast Producers
02.2022 - 05.2022

Administrative Assistant (Temporary)

Preferred Alliance Inc.
09.2021 - 01.2022

Data Entry Specialist (Remotely)

HR Support Pro
10.2020 - 04.2021

Inventory Specialist

Revchem
12.2019 - 08.2020

Driver/Warehouse Associate

On Trac
10.2016 - 10.2019

Crew Member

Rubio's
08.2016 - 10.2016

Office Clerk

Jeep
01.2016 - 05.2016

Diploma -

Weston Ranch High School

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Jonathan Portillo