Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Ashley McGill

Detroit

Summary

Resourceful Lead Key Holder known for high productivity and efficient task completion. Possess specialized skills in inventory management, customer service excellence, and team leadership. Excel at problem-solving, communication, and time management to enhance store operations and customer satisfaction. Ready to leverage abilities in a dynamic retail environment for optimal results.

Overview

4
4
years of professional experience
2007
2007
years of post-secondary education

Work History

Lead Key Holder

Dollar General Store
Hamtramck
04.2023 - Current
  • Supervised daily store operations and ensured adherence to company policies.
  • Trained new team members on customer service standards and sales techniques.
  • Managed inventory levels and organized merchandise displays for customer visibility.
  • Assisted customers with product inquiries and resolved issues promptly.
  • Assisted in the training of new key holders and staff members on company policies and procedures.
  • Managed inventory levels through cycle counts and physical inventories as needed.
  • Monitored cash handling, replenishment, merchandising, stockroom organization and other operational processes to ensure compliance with company standards.

Customer Service Representative

Uhual
Warren
03.2022 - 03.2023
  • Assisted customers with rental inquiries and vehicle reservations.
  • Provided support during the check-in and check-out process for rentals.
  • Resolved customer complaints and concerns in a timely manner.

Education

Life Skills Center of Detroit
Detroit , MI

Skills

  • Customer service
  • Staff training
  • Retail sales
  • Cash handling
  • Team leadership
  • Effective communication
  • Problem solving
  • Cash handling accuracy
  • Drawer counting
  • Store recovery processes
  • Opening and closing coordination

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Salary Range

$45000/yr - $200000/yr

Timeline

Lead Key Holder

Dollar General Store
04.2023 - Current

Customer Service Representative

Uhual
03.2022 - 03.2023

Life Skills Center of Detroit
Ashley McGill