Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Ashley McKay
Open To Work

Ashley McKay

Fairmont,WV

Work Preference

Job Search Status

Open to work

Desired Job Title

Administrative ManagerAdministrative AssistantAdministrative ClerkMortgage BankerTeller Coordinator

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Fairmont, WVMorgantown, WVBridgeport, WVClarksburg, WV
Open to relocation: No

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefitsPaid time off401k matchStock Options / Equity / Profit Sharing

Summary

Dynamic professional with extensive experience in customer service excellence and restaurant operations oversight. Proven track record in labor planning and budget management, enhancing operational efficiency. Skilled in performance coaching and effective communication, driving team success and ensuring high-quality guest experiences. Committed to maintaining safety and compliance standards.

Overview

13
13
years of professional experience

Work History

Ambassador

WVU Children's Hospital
Morgantown, WV
04.2025 - 08.2025
  • Provided calm, respectful support while escorting families through pediatric care areas, enhancing their comfort during visits.
  • Guided patients and visitors to clinic units and registration areas, ensuring smooth navigation and timely access to services.
  • Facilitated patient check-ins for surgical procedures at the front desk, streamlining the process and improving patient flow.
  • Answered questions about appointments, directions, and hospital services.
  • Supported hospital security by verifying IDs in the system and issuing elevator key access for pediatric floors only.

Managing Partner

Cheddars Scratch Kitchen
Morgantown, WV
03.2020 - 08.2024
  • Led management meetings and performance reviews, facilitating policy updates to strengthen store leadership.
  • Reviewed sales reports, labor costs, and operational trends to guide daily decisions.
  • Reviewed daily and overall financials to support profitability.
  • Managed schedules and labor planning to ensure optimal shift coverage and to meet daily restaurant needs.
  • Coordinated inventory ordering, vendor communication, and supply control for scratch kitchen operations.
  • Monitored food quality, sanitation, and safety standards across dining and prep areas.
  • Assisted with hiring, training, and coaching front-of-house and back-of-house team members.

Culinary Manager

Olive Garden
Morgantown, WV
07.2014 - 03.2020
  • Managed daily kitchen operations, including scheduling, budgeting, and inventory control.
  • Coordinated kitchen schedules to align with dining room service patterns, optimizing workflow.
  • Trained line cooks on recipes, plating, and station procedures.

  • Facilitated staff development through targeted coaching, constructive feedback, and performance evaluations.
  • Monitored monthly food costs to ensure alignment with budgeted projections.
  • Maintained food safety, sanitation, and restaurant cleanliness standards.
  • Prepared quarterly health inspection audits for successful review.
  • Used restaurant database and computer system to track inventory and keep menu items stocked.

Bar Manager (New Restaurant Opening)

Logans Roadhouse
Waynesboro, VA
06.2012 - 07.2014
  • Trained bartenders and servers on drink recipes, service standards, and safety rules to ensure high-quality guest experiences.
  • Built bar staff schedules to support busy shifts and smooth restaurant service.
  • Verified guest identification and ensured responsible alcohol service to maintain legal compliance and promote a safe environment.
  • Supported bar operations at Logan's Roadhouse with a focus on guest service and compliance.
  • Monitored alcohol inventory and submitted beverage orders for daily bar needs.
  • Maintained accurate records of liquor inventory and purchases to support budgeting and control costs.
  • Handled cash tabs and POS transactions for accurate closing procedures.
  • Trained new hires and applied disciplinary procedures to maintain team performance.

Education

BBA - Management

Marshall University
Huntington, WV
05-2011

Skills

  • Customer service excellence
  • Labor planning and scheduling
  • Inventory management
  • Restaurant operations oversight
  • POS system proficiency
  • Vendor relations management
  • Budget management
  • Effective communication skills
  • Performance coaching
  • Financial analysis
  • Food cost analysis
  • Budget forecasting
  • Attention to detail
  • Patient check-in procedures

Accomplishments

  • Olive Garden: Diamond Club two years in a row. This award is given to a restaurant by showing strong and inspiring leadership while also achieving top financial performance in the previous fiscal year.
  • Cheddars Scratch Kitchen: 2022-2023 YTD guest count increase of 7% versus last year.
  • Cheddars Scratch Kitchen: #1 in our region and division in togo guest satisfaction. 5th in the company: July 2023 results

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Ambassador

WVU Children's Hospital
04.2025 - 08.2025

Managing Partner

Cheddars Scratch Kitchen
03.2020 - 08.2024

Culinary Manager

Olive Garden
07.2014 - 03.2020

Bar Manager (New Restaurant Opening)

Logans Roadhouse
06.2012 - 07.2014

BBA - Management

Marshall University

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Ashley McKay