Ashley Mclelland
Alva,Oklahoma
Summary
Pharmacy Tech and Team Lead with 8 years experience, including hiring and terminating, disciplining employees and helping management improve employee performance. Organize new hire training initiatives as well as ongoing training to adhere to workplace safety standards. Handling of large sums of money and delicate materials, showing that I am trustworthy and honest. I have worked a flexible schedule to meet store demands. 24/7 on call, to cover lapse in shift times for employee call outs. I am detailed oriented, a self starter, organized using filing systems, and a quick learner. I follow policies and procedures as outlined by managment.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
Walmart
Alva, OK
06.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Collected co-payments or full payments from customers.
Team Lead/Supervisor
Walmart
Alva, OK
06.2015 - Current
- Implement effective company policies to ensure that all practices comply with labor and employment regulations
- Monitor scheduled in and out times as well as employee breaks to ensure that proper employment laws are met
- Responsible for money allocations to and from registers with audits
- Money transfers, money grams, cashing checks
- Bank activity report reconciliation and research
- Filing and document retention
- Use of Walmart computers and Monitors for daily business
- Customer Service and Returns
- Responsible for 14 team members
- Manage and delegate daily work load
- Maintain customer relationships through resolution of issues.
Sales Associate
Walmart
Bakersfield, CA
07.2014 - 03.2015
- Maintained salesfloor merchandise
- Performed great customer service
- Followed proper procedures for handling equipment and claims
- Organized displays.
Dietary Aide
San Joaquin General Hospital
Bakersfield, CA
11.2013 - 07.2014
- Ensured patients had the proper foods based on their needs
- Processed patients selections utilizing computerized diet systems
- Wrote and modified menus as needed according to patient diet prescription using established resources/guidelines
- Communicated patients needs with dietitians
- Resolved patient requests/complaints or relays to appropriate staff.
Library Aide
Beale Memorial Library
Bakersfield, CA
06.2013 - 11.2013
- Assisted patrons with the process of checking materials in and out
- Worked alongside librarians organizing and filing books
- Navigated library's computer programs.
Education
General studies -
North High School
Bakersfield, CA06.2007
Skills
- Customer service
- Time management
- Communication skills
- Leadership
- Organizational Skills
- Money Handling
- Computer literacy
- Honest
Timeline
Pharmacy Technician
Walmart
06.2024 - Current
Team Lead/Supervisor
Walmart
06.2015 - Current
Sales Associate
Walmart
07.2014 - 03.2015
Dietary Aide
San Joaquin General Hospital
11.2013 - 07.2014
Library Aide
Beale Memorial Library
06.2013 - 11.2013
General studies -
North High School