Ashley McLeod
Damascus,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Jail Records Technician
Multnomah County Sheriff's Office
12.2024 - 11.2025
- Managed electronic and physical records ensuring compliance with organizational standards.
- Oversaw maintenance of record databases ensuring data integrity and security compliance.
- Contacted document requestors and obtained additional information required to process document requests.'
Corrections Deputy
Multnomah County Sheriff's Office
01.2024 - 12.2024
- Supervised inmate activities to ensure compliance with safety regulations and facility policies.
- Conducted regular inspections of living areas to maintain security and hygiene standards.
- Collaborated with law enforcement to manage inmate transfers and court appearances effectively.
- Implemented de-escalation techniques during conflict situations to maintain order within the facility.
Loan Officer Assistant
CrossCountry Mortgage LLC
01.2019 - 01.2023
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
Loan Officer Assistant
RPM Mortgage
06.2017 - 01.2019
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Reviewed and validated details of loan applications and closing documentation.
- Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
Customer Care Representative
Fidelity National Title Insurance Company
05.2016 - 06.2017
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Receptionist
Shephard Chiropractic Clinic
06.2015 - 05.2016
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated front desk operations, ensuring timely response to patient inquiries and needs.
- Assisted in billing processes, verifying insurance information and processing payments accurately.
Education
High School Diploma -
Milwaukie High School
Milwaukie, OR06.2013
Skills
- Excellent Problem-Solving Skills
- Maintain Records
- Experience with Diverse Populations
- De-Escalating Conflicts
- Behavior Modeling
- Effective Communication
- Strong Work Ethic and Dependable
- Calm and Patient Demeanor
Timeline
Jail Records Technician
Multnomah County Sheriff's Office
12.2024 - 11.2025
Corrections Deputy
Multnomah County Sheriff's Office
01.2024 - 12.2024
Loan Officer Assistant
CrossCountry Mortgage LLC
01.2019 - 01.2023
Loan Officer Assistant
RPM Mortgage
06.2017 - 01.2019
Customer Care Representative
Fidelity National Title Insurance Company
05.2016 - 06.2017
Receptionist
Shephard Chiropractic Clinic
06.2015 - 05.2016
High School Diploma -
Milwaukie High School