Ashley McLeod
Damascus,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Jail Records Technician
Multnomah County Sheriff's Office
1120 SW 3rd Ave, Portland, OR 97204
12.2024 - 11.2025
- Managed electronic and physical records ensuring compliance with organizational standards.
- Oversaw maintenance of record databases ensuring data integrity and security compliance.
- Contacted document requestors and obtained additional information required to process document requests.'
Corrections Deputy
Multnomah County Sheriff's Office
1120 SW 3rd Ave, Portland, OR 97204
01.2024 - 12.2024
- Supervised inmate activities to ensure compliance with safety regulations and facility policies.
- Conducted regular inspections of living areas to maintain security and hygiene standards.
- Collaborated with law enforcement to manage inmate transfers and court appearances effectively.
- Implemented de-escalation techniques during conflict situations to maintain order within the facility.
Loan Officer Assistant
CrossCountry Mortgage LLC
2160 Superior Avenue, Cleveland, OH 44114
01.2019 - 01.2023
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Analyzed credit reports to assess risk and determine applicants' ability to repay loans.
Loan Officer Assistant
RPM Mortgage
5285 SW Meadows Rd. Ste 290 Lake Oswego, OR 97035
06.2017 - 01.2019
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Reviewed and validated details of loan applications and closing documentation.
- Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
Customer Care Representative
Fidelity National Title Insurance Company
5400 Meadows Rd #100, Lake Oswego, OR 97035
05.2016 - 06.2017
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Receptionist
Shephard Chiropractic Clinic
2323 NW Flanders St, Portland, OR 97210
06.2015 - 05.2016
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated front desk operations, ensuring timely response to patient inquiries and needs.
- Assisted in billing processes, verifying insurance information and processing payments accurately.
Education
High School Diploma -
Milwaukie High School
Milwaukie, OR06.2013
Skills
- Excellent Problem-Solving Skills
- Maintain Records
- Experience with Diverse Populations
- De-Escalating Conflicts
- Behavior Modeling
- Effective Communication
- Strong Work Ethic and Dependable
- Calm and Patient Demeanor
Timeline
Jail Records Technician
Multnomah County Sheriff's Office
12.2024 - 11.2025
Corrections Deputy
Multnomah County Sheriff's Office
01.2024 - 12.2024
Loan Officer Assistant
CrossCountry Mortgage LLC
01.2019 - 01.2023
Loan Officer Assistant
RPM Mortgage
06.2017 - 01.2019
Customer Care Representative
Fidelity National Title Insurance Company
05.2016 - 06.2017
Receptionist
Shephard Chiropractic Clinic
06.2015 - 05.2016
High School Diploma -
Milwaukie High School