Ashley Mcneal
Red Bluff,CA
Summary
Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Attentive Cosmetologist with 13 years of experience. Dedicated to long-term relationships with clients and high-quality beautification. Successful at maintaining professional workspaces while remaining welcoming and thoughtful about each customer's needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cosmetologist
Bella Rae Salon
Red Bluff
10.2020 - Current
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Carried out waxing services for eyebrows, legs, arms and other body parts.
- Applied makeup for special occasions such as weddings or proms.
- Educated clients on proper skin care techniques and products.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Advised clients on how to maintain their new hairstyles at home.
- Performed scalp treatments to improve hair health and texture.
- Assisted customers in selecting appropriate retail products for their needs.
- Assisted senior stylists with complex color formulations.
- Maintained accurate records of customer services provided.
- Developed a loyal client base through excellent customer service.
- Collaborated with other professionals in the beauty industry.
- Engaged with customers by providing friendly conversation during services.
- Upsold various treatments or packages when appropriate.
- Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Assisted with basic bookkeeping, filing and maintaining clients' records.
Barista
Human Bean
Red Bluff
08.2014 - 07.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Adhered to health department regulations concerning sanitation standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Received and accurately processed customer payments.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Wrapped, labeled and dated food items for sale.
- Created signs and displays to advertise store products or events.
- Weighed, ground and packed coffee beans for customer purchase.
Education
Associate of Science - Social Sciences
Shasta College
Redding, CA12-2024
Skills
- Product expertise
- Active Listening
- Client Education
- Friendly Communication
- QuickBooks proficiency
- Social skills
- Psychology
- Licensed Cosmetologist
- Time management abilities
Certification
- Cosmetology License
- Finishing my AA in Social Sciences
Languages
English
Professional
References
References available upon request.
Timeline
Cosmetologist
Bella Rae Salon
10.2020 - Current
Barista
Human Bean
08.2014 - 07.2020
Associate of Science - Social Sciences
Shasta College
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