Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ashley Meade- Caplinger

Lincoln Park,MI

Summary

Dynamic small business owner with a proven track record at Caplinger And Co, enhancing service delivery and customer satisfaction. Skilled in relationship building and operational strategy, I excel in training teams and optimizing processes. Committed to fostering positive client interactions while ensuring compliance and efficiency in all operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Owner

Caplinger And Co
Lincoln Park, MI
01.2023 - Current
  • Developed and implemented operational strategies to enhance service delivery and customer satisfaction.
  • Oversaw daily business operations, ensuring compliance with industry regulations and standards.
  • Cultivated relationships with suppliers to optimize inventory management and reduce costs.
  • Trained and mentored staff on best practices for customer engagement and sales techniques.

Caregiver

Heart To Thrive
Wyandotte, MI
03.2019 - 05.2022
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Developed personalized care plans in collaboration with families and healthcare professionals.
  • Monitored client health status, reporting changes to medical staff promptly.
  • Provided companionship and emotional support, fostering positive relationships with clients.

Team Lead

GDI Integrated Facility Services
Southfield, MI
03.2017 - 06.2018
  • Led team of custodial staff, ensuring high standards of cleanliness and safety compliance.
  • Developed training programs that enhanced employee performance and service quality.
  • Implemented process improvements that increased operational efficiency across multiple sites.
  • Coordinated scheduling and workflows to optimize resource allocation and minimize downtime.

Caregiver

Elmcroft Assisted Living
Brownstown, MI
02.2017 - 2018
  • Trained new staff on caregiving protocols and best practices for client care.
  • Implemented efficiency improvements in scheduling and task management for caregiving services.
  • Coordinated transportation for clients to medical appointments and social events, enhancing mobility access.
  • Maintained accurate documentation of client progress and care interventions for compliance purposes.

Education

GED -

Maple Grove Online
Brownstown, MI

No Degree - Phlebotomy

Phlebotomy Career Training
Dearborn, MI

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication

Certification

  • PT - Phlebotomy Technician

Timeline

Owner

Caplinger And Co
01.2023 - Current

Caregiver

Heart To Thrive
03.2019 - 05.2022

Team Lead

GDI Integrated Facility Services
03.2017 - 06.2018

Caregiver

Elmcroft Assisted Living
02.2017 - 2018

GED -

Maple Grove Online

No Degree - Phlebotomy

Phlebotomy Career Training