Ashley Mendat
Akron,OH
Summary
With extensive experience leading diverse teams in various job functions, I consistently achieve success in driving projects to completion. A natural self-starter, I thrive in environments that allow me to take initiative and work autonomously. Demonstrating a proven track record of delivering results, I excel at navigating complex challenges and finding innovative solutions. Effective communication and collaboration with colleagues at all levels enable me to foster strong relationships and drive team performance.
Overview
8
8
years of professional experience
Work History
Amazon Associate
Amazon.
10.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Improved project delivery times with implementation of streamlined communication strategy.
Driver/Lead
Heavenly Touch Maids
04.2022 - 10.2022
- Oversaw team management.
- Oversaw compliance with payment requirements.
- Ensured quality control through regular evaluations.
Owner
Black Lagoon Aquatics
07.2021 - 12.2021
- Opened a specialized store for aquatic products.
- Maintained records and receipts.
- Oversaw social media strategies for increased engagement.
- Recognized as Sales Manager.
- Collaborated on breeding projects.
Returns Lead
Hi-Way Distributing
10.2016 - 08.2021
- Began career with Hi-Way Distributing performing temp duties in the tagging department.
- Reassigned to the returns section following a three-month period.
- Assigned to head the force-out team shortly after onboarding.
- Led team in packing and shipping orders.
- Oversaw order process for precision and punctuality.
- Advanced to supervisory role overseeing returns department.
- Managed staff of up to 5 members effectively.
- Resolved product and returns process queries efficiently.
- Utilized software to manage and record inventory data.
- Communicated effectively with returning sales reps.
- Maintained effective contact through appropriate communication channels.
Education
Graduate -
Cuyahoga Falls High School
Cuyahoga Falls01.2013
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Cash handling
- Decision-making
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Flexible schedule
- Oral communication
- Work Planning and Prioritization
- New hire training
- Product knowledge
- MS office
- Data entry
- Order fulfillment
- Inventory management
- Cross-functional teamwork
- Management support
- Process improvement
- Record and file management
- Product inspection
- Performance evaluations
- Shipment processing
- Multitasking and organization
- Verbal and written communication
- Data collection and analysis
Personal Information
- Age: 29
- Number of Children: 3
- Driving License: Active
Timeline
Amazon Associate
Amazon.
10.2022 - Current
Driver/Lead
Heavenly Touch Maids
04.2022 - 10.2022
Owner
Black Lagoon Aquatics
07.2021 - 12.2021
Returns Lead
Hi-Way Distributing
10.2016 - 08.2021
Graduate -
Cuyahoga Falls High School
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