Ashley Mendoza
Glendale,AZ
Summary
Hardworking and highly-energized Store Manager ready to learn. Willing to know all the department to help when needed. Highly focused on customer service while training employees on their approaches towards customer in need. And always have a sense of positivity during hard times.
Overview
3
3
years of professional experience
Work History
Store Manager
Pareja's ACE Hardware
8365 W Camelback RD, Phoenix, AZ 85307
07.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
- Trained new employees on proper protocols and customer service standards.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Learned to work every department such as: Uhaul, glass, screen, car programming, and paint.
Horizontal Construction Engineer
Army Reserves
06.2020 - Current
- Drove bulldozers, road graders and other heavy equipment to level earth.
- Operated tractor-trailer to transport heavy construction equipment.
- Mobilized tractor crawler to clear, grub, strip, excavate, backfill and stockpile.
- Went on several missions with limited equipment but successful completion.
Store Associate
GUESS Factory
6800 N 95th Ave #100, Glendale, AZ 85305
03.2022 - 08.2022
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Located merchandise across various stores to address customer needs.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
Education
High School Diploma -
Carl Hayden High School
Phoenix, AZ05.2021
Skills
- Retail Merchandise Quality Standards
- Sales Promotion
- Work Planning and Prioritization
- Staff Training
- Multitasking and Organization
- Store Displays
- Store Opening and Closing Procedures
- Customer Service
- Positive and Friendly
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Pareja's ACE Hardware
07.2023 - Current
Store Associate
GUESS Factory
03.2022 - 08.2022
Horizontal Construction Engineer
Army Reserves
06.2020 - Current
High School Diploma -
Carl Hayden High School