Ashley Meraz

self employed

• Improve appointment efficiency through effective time management while ensuring high-quality results for each client.
• Work with high attention to detail to complete precise, long-lasting lash looks.
• Utilize exceptional customer service skills throughout lash consultations and services.
• Educate clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.

• Contributed to a positive salon atmosphere through teamwork, professionalism, and a dedication to high-quality service.
• Stayed current on latest and diverse types of last extensions and different application processes.
• Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
• Educated clients on how to clean and maintain lash extensions.
• Used advanced tools and techniques to create beautiful, custom lash looks.
• Consulted with clients to understand desired look and discuss available lash options.
• Streamlined the consultation process for better understanding of client needs and expectations, resulting in increased satisfaction rates.

• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.

• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
• Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.

• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Answered customer questions about hours, seating, and menu information.
• Checked in with servers to confirm preparedness before seating customers.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere..
• Increased efficiency by organizing menus and updating daily specials boards before each shift.
• Answered phone calls to take orders, give information and document reservations.
• Maintained balanced cash drawer with correct money values and accurate documentation.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.