Ashley Middleton
St Louis,MO
Summary
Motivated student pursing BS in Business Management online. Proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Unified Residential Management
10.2023 - 04.2024
- Increased tenant satisfaction by promptly addressing concerns and resolving issues.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Boosted property revenue by skillfully negotiating lease terms and rent increases.
Crew Member
Shake Shack
05.2020 - 10.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
- Kept tidy and organized area to comply with cleanliness standards.
Secretary
Maryville Eye Clinic
05.2021 - 12.2021
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Hostess
Bravo! Cucina Italiana
01.2020 - 04.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Business Management
St. Louis Community College
St Louis, MO05.2027
Skills
- Proficient in Yardi
- Adept with Excel, Word, and Outlook
- Organization
- Organizing and Categorizing Data
- Complex Problem-Solving
- Multitasking and Time Management
Timeline
Leasing Consultant
Unified Residential Management
10.2023 - 04.2024
Secretary
Maryville Eye Clinic
05.2021 - 12.2021
Crew Member
Shake Shack
05.2020 - 10.2023
Hostess
Bravo! Cucina Italiana
01.2020 - 04.2020
Bachelor of Science - Business Management
St. Louis Community College
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