Schlonda Wilson
Houston,United States
Summary
Leasing specialist with over two years of experience in the residential property rentals. Well-versed in tenant / landlord fair housing laws. Success in meeting the occupancy of 95% plus. Seeking new challenges in an upbeat where I can provide experience, skill and superior customer service. Experienced leasing consultant with a proven ability to work with a diverse population. Able to stimulate enthusiasm while providing relevant information.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Leasing Specialist
Dominium Management Services
Houston, TX
08.2022 - Current
- Increased lease renewals by effectively addressing tenant concerns and maintaining positive relationships.
- Streamlined leasing processes for increased efficiency in handling applications, credit checks, and documentation.
- Negotiated favorable lease terms with prospective tenants to maximize revenue and ensure a mutually beneficial agreement.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
- Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
Front Desk Supervisor/ Document Control
Target Lodging
08.2015 - Current
- Processed guest arrivals and departures while being pleasant, welcoming and professional
- Communicate daily with managers, housekeepers, security and maintenance
- Composed and responded to emails/queries pertaining to the lodge
- Processed payments with accuracy, answered telephones and managed other task at the front desk
- Maintain occupancy statistics, weekly billing procedures and other task to operate efficiently
- Provide guest with knowledge of the facility including emergency evacuation procedures
- Act as an ambassador for Target Lodging in all dealings with the public and team member.
Administrative Assistants/ Shipping Coordinator/ Import-Export, Document Control
VAL-FIT Inc.
05.2014 - 08.2015
- Billing, filling, emailing, scanning, data entry, accounts receivable
- Mill test reports for fitting flange forge steel
- Shipping material on LTL Freight lines
- Received material in from international companies.
Medical Records Bookmarking
VES Services
08.2013 - 01.2014
- Pulled medical files for Veterans to see a provider
- Scanned documents for pertinent information
- Consistently meet quota requirements
- Maintain metrics while working in an at home environment.
Education
High school -
West Brook High School
Beaumont, TX05.1994
Skills
- Excel
- Application processing
- Word
- Microsoft
- Great customer service
- Shipping Receiving
- Appointment Scheduling
- Telephone Etiquette
- Follow-up skills
- Fair housing regulations knowledge
- Lease Renewals
- Phone Etiquette
- Maintenance Coordination
- Daily property operations
- Lease agreement preparation
- Email Communication
- Property Showing
- Proficient in Yardi
- Proficient in Blue moon
Certification
Forklift Certified, 06/01/17
Additional Information
- Reference Upon Request
Affiliations
- Houston Apartment Association
Timeline
Leasing Specialist
Dominium Management Services
08.2022 - Current
Front Desk Supervisor/ Document Control
Target Lodging
08.2015 - Current
Administrative Assistants/ Shipping Coordinator/ Import-Export, Document Control
VAL-FIT Inc.
05.2014 - 08.2015
Medical Records Bookmarking
VES Services
08.2013 - 01.2014
High school -
West Brook High School