Jakisa Bennett
Katy,Texas
Summary
Comfortable in fast- paced emergency situation and adept in crisis management. Successful in managing time, prioritizing task, and exercising to improve the quality of patient care. Known for the ability to quickly and efficiently discern needs, solve problems,and strengthen relationships with a high volume of diverse patients and family members while maintaining a composed, diplomatic, and helpful manner. Utterly dependable as a team player
Overview
21
21
years of professional experience
Work History
Leasing Specialist
Wilshire Park Apartments
Houston, TX
10.2024 - Current
- Complete the lease form or agreements, and collect the rental deposit.
- Responsible for ensuring the 'model' apartments and target apartments are ready for show, responsible for maintaining work areas and the office in a clean and orderly manner.
- Through knowledge of lease terms.
- Fully informed of current rental rates, sizes, location, and all amenities of the property.
- Responsible for assisting the Office Manager in the collection of delinquent rents.
- Help balance payroll and rental payments.
Care Manager for Senior Living Facility
Homestead Home Health Care
03.2022 - 07.2024
- Work with family management and care staff in all aspects of operations, including setting priorities and job assignments.
- Offer care to residents as needed.
- Interviews, make hire recommendations, and orient staff.
- Payroll review for missed punches, missed lunch, etc.
- Maintain employees' files.
- Review the shift supervisor checklist.
- Schedule and reschedule staff as needed.
- Communicate and enforce policies and procedures.
Quality Control Manager
The Park at Trowbridge
09.2020 - 12.2022
- Manage all leases from potential and existing clients.
- Market all rental listings.
- Coordinate property viewings, follow-ups, and updating of the contact management database.
- Coordinate and schedule lease applications, and adhere to compliance requirements.
- Execute new lease agreements, and coordinate move-in processes.
- Prepare all lease-related paperwork.
- Manage regulatory and compliance-related services.
- Respond to queries, leads, and conduct property inspections.
- Cultivate initial and ongoing relationships with future and existing residents through professional, upbeat in-person, phone, and written communication.
- Continually improve community and company performance through relationship sales with prospects and residents.
- Maintain performance standards at or above company expectations for telephone and in-person sales.
- Process application, move-in, and renewal paperwork for manager review and approval.
- Inspect the community, models, and vacant apartments to always ensure top-notch standards.
- Ensure resident satisfaction via move-in and work order follow-up.
- Assist with the planning and execution of site marketing, advertising, and outreach to local businesses and employers.
- Participate in resident events through planning and attendance.
- Perform other duties and special projects as requested by management.
- Make sure all information goes into the Yardi System daily.
Property Manager
MBA Management
10.2018 - 10.2022
- Maintained and managed a portfolio of 120 homes.
- Demonstrated critical thinking by understanding the needs of residents, employees, owners, and stakeholders.
- Collaborated with the company's internal team to identify and address needed capital improvements, acquired comparable bids for each budget project, and ensured completion of the capital improvement.
- Prioritizes the importance of resident satisfaction by ensuring timely completion and follow-up of service.
- Collect and deposit all rent and other revenues generated by the site.
- Prepare non-paying accounts for eviction, and appear in court if necessary.
- Process accounts payable.
- Process deposit accounting statements.
- Resolves resident disputes.
- Show homes.
- Execute Rental Lease Agreements.
- Process Section 8 applications.
- Executed Section 8 inspections.
Mail Clerk/Data Entry Clerk (Casual)
United States Postal Services
Detroit, USA
10.2003 - 05.2008
- Company Overview: Detroit, MI.
- Duties included all phases of logistics to maximize mail workflow
- This included the offloading of mail trucks from receiving breakdowns, transport, and proper weighing of mail.
- Entered pertinent data such as change of address, breaking down mail, and other information to ensure timely mail delivery.
- Verified addresses to ensure accuracy for mailing and sorting purposes.
Education
Diploma - General Studies
Cooley High School
Detroit, MI06.2000
Skills
- Property management
- Switchboard operation
- Mortgage loan origination
- Yardi
- Excel
- Word
- PowerPoint
- Lotus
- Access
- Epic - EMR
Timeline
Leasing Specialist
Wilshire Park Apartments
10.2024 - Current
Care Manager for Senior Living Facility
Homestead Home Health Care
03.2022 - 07.2024
Quality Control Manager
The Park at Trowbridge
09.2020 - 12.2022
Property Manager
MBA Management
10.2018 - 10.2022
Mail Clerk/Data Entry Clerk (Casual)
United States Postal Services
10.2003 - 05.2008
Diploma - General Studies
Cooley High School