Ciara Walton
Bartlett,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Leasing Specialist
Unified Residential
Memphis, TN
01.2025 - Current
- Efficiently managed multiple priorities while meeting deadlines in a fast-paced, high-pressure environment
- Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units
Leasing Professional
Grubb Properties
Memphis, TN
05.2024 - 12.2024
- Maintained high occupancy rates through effective marketing strategies and excellent customer service.
- Optimized unit turnover times by working closely with maintenance staff prioritizing repairs and cleaning tasks.
- Mentored new leasing agents, providing guidance and improved overall team performance.
- Experienced with new construction, luxury apartment buildings, condominiums, and 55+ communities.
Property Manager
Memphis Management Partners
Memphis, TN
02.2021 - 05.2024
- Increased property occupancy rates by marketing available units and conducting thorough tenant screenings.
- Coordinated with maintenance staff resulting in a timely completion of repairs and maintain property aesthetics
- Oversaw lease agreements from inception to termination.
- Performed administrative tasks by answering phone calls, maintaining inventory, ordering supplies, coding bills and posting rent.
Training Supervisor
United Parcel Service
Memphis, TN
06.2015 - 02.2021
- Mentored new hires during their onboarding process into the company culture and work environment
- Maintained open lines of communication between drivers, dispatchers, and staff members
- Ensured safe work environment and confirmed current compliance with OSHA and other governmental regulations
- Collaborated with cross-functional teams to achieve company-wide objectives and improve overall performance
Education
Vocational Certification - Computer Programming
Benjamin L. Hooks Job Corp Center
Memphis, TN06.2012
High School Diploma - General Studies
Bolton High School
Arlington05.2011
Skills
- CRM FLEX
- CRM IQ
- Microsoft Office/Teams
- Excel
- Outlook 365
- Two Dots
- Nova Credit
- Yardi One Software
- Real Page Compliance
- Entrata
Accomplishments
2025 - Recognized for most improved property occupancy
Certification
- IC3 Global Standard 4 certification, September 2013
- CompTIA Cyber Security+ certification, October 2013
- CompTIA A+ 220-801 certification, November 2014
- Computer Service Tech certification, December 2014
Timeline
Leasing Specialist
Unified Residential
01.2025 - Current
Leasing Professional
Grubb Properties
05.2024 - 12.2024
Property Manager
Memphis Management Partners
02.2021 - 05.2024
Training Supervisor
United Parcel Service
06.2015 - 02.2021
Vocational Certification - Computer Programming
Benjamin L. Hooks Job Corp Center
High School Diploma - General Studies
Bolton High School