Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Miller

Corydon,IA

Summary

Dedicated Care Coordinator and PCC/CNA with a proven track record at Wayne County Public Health and Murphy Place Assisted Living. Expert in patient care and HIPAA compliance, demonstrating compassion and empathy. Excelled in enhancing client living standards through innovative care coordination and effective communication. A reliable team player committed to maintaining confidentiality and improving patient outcomes.

Overview

12
12
years of professional experience

Work History

Care Coordinator

Wayne County Public Health
Corydon, IA
08.2012 - Current

Admitting new clients, Billing Privately paid clients, 3rd party billing & Elderly Waiver billing. Encouraging clients to use resources available to support them living at home. Meals on wheels coordinator, communication with case managers, scheduling, HomeCare Aide duties including helping clients with Personal cares, meal prep, wound care , PT exercises and light housekeeping.

  • Educated patients about self-care techniques, thereby enabling them to manage their conditions more independently over time.
  • Collaborated closely with primary caregivers in order to provide comprehensive support during all aspects of patient care journeys, improving overall experience levels.
  • Provided valuable emotional support alongside practical assistance for individuals facing challenging circumstances; helping them feel more secure during difficult periods.
  • Developed strong relationships with patients and families, establishing trust and fostering open communication channels.

PCC/CNA

Murphy Place Assisted Living
05.2012 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.

Education

AAS, Medical Assistant - Medical Assistant, Billing & Coding

US Career Institute
Colorado City, CO

Highschool Diploma - Highschool

Wayne Community High School
Corydon, IA
05.2003

Skills

  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Basic Life Support
  • Dressing assistance
  • Maintaining confidentiality
  • Compassionate communication
  • Reliable team player
  • Recording vital signs
  • Dementia and Alzheimer's knowledge
  • HIPAA Compliance
  • Compassionate
  • Medical terminology knowledge
  • Trustworthy companion

Timeline

Care Coordinator

Wayne County Public Health
08.2012 - Current

PCC/CNA

Murphy Place Assisted Living
05.2012 - Current

AAS, Medical Assistant - Medical Assistant, Billing & Coding

US Career Institute

Highschool Diploma - Highschool

Wayne Community High School
Ashley Miller