Ashley Miller
Fargo,ND
Summary
Dynamic supervisor with a track record of training and motivating teams to excel in customer service. Skilled in effective communication and conflict resolution, dedicated to fostering a collaborative environment that drives success.
Overview
5
5
years of professional experience
Work History
Key Holder Supervisor
Starbucks
Fargo, North Dakota
06.2024 - Current
- Trained and managed employees to enhance professional skills and improve team performance.
- Supervised daily store operations, ensuring compliance with company standards and enhancing customer experience.
- Managed cash handling procedures and made deposits at the end of shifts.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Maintained store's cleanliness to enhance customer perception and experience.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
Caregiver
SYNERGY HomeCare
Plymouth, MN
12.2023 - 06.2024
- Delivered companionship and emotional support, fostering enhanced client well-being.
- Administered medications according to healthcare professionals' instructions.
- Supported clients with daily living activities and personal care, ensuring dignity and comfort.
- Communicated effectively with family members about client progress and needs.
- Documented client care activities and observations in daily logs.
- Provided essential support for bathing, dressing, and personal care to promote client comfort.
- Enhanced patient outlook and daily living quality through compassionate, individualized care.
Cashier
Bath & Body Works
Plymouth, MN
06.2021 - 11.2023
- Processed customer transactions efficiently at a high-volume retail environment.
- Handled cash, credit, and gift card payments accurately during transactions.
- Guided customers in product selection and shared expertise to enhance their shopping experience.
- Resolved customer inquiries and issues swiftly to maintain high satisfaction levels.
- Welcomed customers and provided knowledgeable answers to enhance understanding of store products and services.
Education
Bachelor of Arts - Psychology
Minnesota State University, Moorhead
Moorhead, MN05-2027
High School Diploma -
Armstrong High School
Plymouth05-2021
Skills
- Money handling
- Customer service
- Employee training
- Team building
- Conflict resolution
- Effective communication
- Strong work ethic
- Approachable demeanor
Timeline
Key Holder Supervisor
Starbucks
06.2024 - Current
Caregiver
SYNERGY HomeCare
12.2023 - 06.2024
Cashier
Bath & Body Works
06.2021 - 11.2023
Bachelor of Arts - Psychology
Minnesota State University, Moorhead
High School Diploma -
Armstrong High School