Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Georgia Toops

Margate

Summary

Enthusiastic client services professional with a strong background in customer interface and consumer trends. Known for dependability, high ethical standards, and maintaining customer trust. Highly motivated, adaptable, and skilled in working independently. Adept at promoting intellectual, emotional, and social development in children, with expertise in organizing supplies, developing lesson plans, and introducing age-appropriate topics.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Key Holder Supervisor

Aldo Shoes
07.2024 - Current
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Updated store displays frequently to maintain freshness in presentation while highlighting key products or trends effectively.
  • Improved customer service by projecting friendly and knowledgeable attitude.

After-School Care Provider

Broward County Schools
08.2021 - Current
  • Provided a safe, nurturing environment for children during their stay at the facility.
  • Helped children with homework assignments as needed.
  • Developed lesson plans based on individual needs of each child attending the program.
  • Maintained accurate records of attendance, student behavior, and other relevant information.
  • Engaged students in conversations about their day while providing emotional support when needed.

Assistant Manager

Rue 21
03.2024 - 06.2024
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Informed customers about current promotions and discounts.
  • Assisted customers with returns, exchanges and refunds.
  • Processed orders accurately and efficiently using a POS system.

Sales Support Lead

5 Below
08.2019 - 05.2024
  • Delivered quality customer service with a high level of professionalism
  • Performed store maintenance responsibilities.
  • Contributed to managerial responsibilities.
  • Implemented successful strategies for managing merchandise replenishment and shelf rotation
  • Executed precise accounting procedures for daily transactions

Education

Some College (No Degree) - Elementary School Teaching

Broward College
Fort Lauderdale, FL

Skills

  • Product and service knowledge
  • Task Delegation
  • Team motivation
  • Sales Reporting
  • Orientation and training
  • Customer Relations
  • Money Handling
  • Teamwork and Collaboration
  • Positive Attitude
  • Problem-Solving
  • Multitasking
  • Professionalism

Accomplishments

  • Hearts and Hands award for volunteer hours with Kids of Love
  • P3 Eco-Challenge

Certification

  • BASCC Component 1 & 2 Certification
  • Child Development Associate (CDA)
  • Certified CPR

Languages

Sign Langguage
Professional Working

Timeline

Key Holder Supervisor

Aldo Shoes
07.2024 - Current

Assistant Manager

Rue 21
03.2024 - 06.2024

After-School Care Provider

Broward County Schools
08.2021 - Current

Sales Support Lead

5 Below
08.2019 - 05.2024

Some College (No Degree) - Elementary School Teaching

Broward College

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