Ashley Miller
Powhatan,VA
Summary
Bringing strong multitasking ability and customer service skills, with a background in hospitality and office management. Reliable team collaborator known for enhancing efficiency and maintaining a positive environment. Experience includes cash handling, inventory management, and resolving guest concerns to maximize satisfaction and drive profits.
Overview
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Bartender/Keyholder
Hospitality Family LLC
Short Pump, USA
02.2022 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Handled cash transactions responsibly, achieving accurate accounting at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized workspace to comply with health and safety regulations, supporting overall cleanliness.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Suggested food and drink pairings to enhance dining experience and elevate customer satisfaction.
Office Assistant
River City Plumbing
Richmond, USA
07.2022 - 01.2024
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Reviewed files and records to gather information for timely responses to requests.
- Entered data into spreadsheets and databases to ensure accurate record-keeping.
- Streamlined document processing through precise data entry and prompt filing.
FOH Supervisor
Mellow Mushroom
Midlothian, USA
02.2018 - 12.2021
- Increased customer satisfaction through exceptional service and upkeep of clean, welcoming environment.
- Monitored financial transactions to ensure accuracy and integrity of cash handling procedures during shifts.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Fostered positive team environment by promoting teamwork and respect aligned with company mission.
Education
Certified Cosmetologist - Cosmetology
Empire Beauty School
Midlothian 08.2004 - 07.2006
Skills
- Drink recommendations
- Customer service
- Cash management
- Sales analysis
- Inventory management
- Visual merchandising
- Customer relationship management
Timeline
Office Assistant
River City Plumbing
07.2022 - 01.2024
Bartender/Keyholder
Hospitality Family LLC
02.2022 - 08.2024
FOH Supervisor
Mellow Mushroom
02.2018 - 12.2021
Certified Cosmetologist - Cosmetology
Empire Beauty School
08.2004 - 07.2006