Ashley Mills
Amarillo,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
Work History
Doctors Technician
Broome Optical
08.2023 - Current
- Perform special testing needed for eye exams
- Assist Dr with scheduling and customer needs/exams
- Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Provided and assisted with direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Delivered expert consultation and referrals for appropriate and effective treatment plans.
Medical Record
Amarillo Diagnostic Clinic
12.2021 - 08.2023
- Release Medical records to other doctor offices
- Answered phone calls
- All administrative duties
- Assisted with record keeping in high pressure office
Doctors Tech
Broome Optical
11.2019 - 12.2021
- Instructing patients insertion and removal of contacts when needed
- Monitored patients' conditions and progress to reevaluate treatment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assisted Dr when conducting detailed patient assessments to identify symptoms and accurately diagnose conditions, leading to more effective treatment plans.
Cashier
Pak A Sak
07.2019 - 11.2019
- Customer service
- Performed cash, card, and check transactions to complete customer purchases.
- Restocked and organized merchandise in front lanes
- Built relationships with customers to encourage repeat business.
Doctors Tech
Coulter Drive Optical
08.2017 - 05.2019
- Assisted with testing and contacts/glasses to improve patient quality of life
- Monitored patients' conditions and progress to reevaluate treatment.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
Optician
Texas State Optical
04.2015 - 05.2017
- Verify insurance to properly meet patient needs
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
- Calibrated seg heights, vertex, and pupillary distance to customize eyeglass orders and create perfect fit.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Assistant Manager
Family Dollar
03.2011 - 09.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Receptionist
EyeCare Plus
11.2010 - 03.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
Optician
Texas State Optical
02.2009 - 10.2010
- Repair patients glasses
- Help patients pick out new frames and lenses
- Answer phones
- Make appointments
- Verify patients insurance
Education
9th Grade -
Amarillo High School
Amarillo, Texas10-12th Grade -
Richard Milburn Academy
Amarillo, TexasSkills
- Administrative
- Quality control
- Documentation and reporting
- Office Mate / Exam Writer
- Money Handling
- Customer service
- Multitasking and organization
Timeline
Doctors Technician
Broome Optical
08.2023 - Current
Medical Record
Amarillo Diagnostic Clinic
12.2021 - 08.2023
Doctors Tech
Broome Optical
11.2019 - 12.2021
Cashier
Pak A Sak
07.2019 - 11.2019
Doctors Tech
Coulter Drive Optical
08.2017 - 05.2019
Optician
Texas State Optical
04.2015 - 05.2017
Assistant Manager
Family Dollar
03.2011 - 09.2014
Receptionist
EyeCare Plus
11.2010 - 03.2011
Optician
Texas State Optical
02.2009 - 10.2010
10-12th Grade -
Richard Milburn Academy
9th Grade -
Amarillo High School
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