Pharmacy Technician specializing in customer service, workflow optimization, and staff training. Proven track record in ensuring compliance and improving patient care through effective communication and collaboration.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Susan B. Allen Memorial Hospital
El Dorado, KS
08.2016 - Current
Assisted pharmacists in preparing medications and maintaining accurate inventory records.
Managed medication storage to comply with safety standards and regulations.
Trained new staff on pharmacy protocols and customer service best practices.
Maintained cleanliness and organization of work areas and supplies for operational efficiency.
Processed and filled medication orders for both inpatients and outpatients promptly.
Reported discrepancies in medication ordering or filling processes to pharmacist immediately.
Prepared prescription transfers to other pharmacies as needed.
Transmitted insurance claims for payment and reconciled EOBs effectively.
Senior Certified Pharmacy Technician
El Dorado TrueCare Pharmacy
El Dorado, KS
2011 - 2016
Maintained accurate records of prescriptions and patient information to ensure compliance.
Collaborated with healthcare professionals to enhance patient care outcomes.
Trained and supervised pharmacy technicians on industry best practices.
Managed pharmacy workflow while adhering to state regulations and standards.
Monitored medication expiration dates to uphold product integrity.
Processed cash register transactions for new and refilled prescriptions efficiently.
Compiled customer demographics, allergy information, and medical histories accurately.
Resolved billing issues with insurance companies and third-party payers promptly.