Ashley Mohammed
Summary
Enthusiastic individual eager to contribute to team success through hard work, attention to detail, and excellent organization skills. Clear understanding of communication and understanding, and training in customer and patient care. Motivated to learn, grow, and excel in the pediatric speech therapy field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Staff Assistant
USF Graduate Medical Education
01.2022 - Current
- Complete all tasks remotely.
- Work on Contract Reports for Hospitals & associated University of South Florida departments.
- Supervise monthly billing and payroll cycles.
- Work with, and familiar with, software and databases.
- Working in team, attending weekly staff meetings.
- Good communication, fast learner.
- Expanded Microsoft skills.
- Update database of contacts and resources for company-wide distribution.
- Review and edit documents for accuracy, grammar and clarity.
- Organize resources, records and personnel to accomplish aggressive targets.
- Produce high-quality communications for internal and external use.
Child Life Volunteer
Nemours Children's Hospital
05.2022 - 08.2022
- Observed and monitored children's play activities.
- Supported children's emotional and social development, encouraging understanding of others and positive self- concepts.
- Maintained safe play environment by carefully monitoring children.
- Read to children and taught them simple painting, drawing, handicrafts, and songs
- Sanitized toys and play equipment
- Organized and stored toys and materials to ensure order in activity areas.
- Collaborated with Child Life Specialists and hospital nursing staff to support pediatric medicine department.
- Supported children and families while monitoring guests in play space designed for children.
- Transported supplies as requested to create seamless experience for young patients and families.
- Monitored children's activities to verify safety and wellbeing.
- Read stories, sang songs and facilitated creative play.
- Implemented daily routines and activities to stimulate and engage children.
- Responded to inquiries from parents and guardians.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
Cashier/ Customer Service
A Gift For Teaching
08.2017 - 11.2018
- Coached employees and trained on methods of handling various aspects of sales, complicated issues, and difficult customers.
- Effectively allocated tasks during high- traffic times to keep operations running smoothly and employees focused.
- Assisted customers by answering questions and fulfilling requests.
- Assisted customers with locating and choosing merchandise in any store department.
- Educated customers on promotions to enhance sales.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Set up new sales displays each week with fresh merchandise.
- Learned duties for various positions and provided backup at key times.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Education
Master of Arts - Communication Sciences And Disorders
University of Central Florida
Orlando, FL08.2026
Bachelor of Science - HEALTH SCIENCE, SOCIAL &BEHAVIORAL HEALTH SCIENCE
University of South Florida
Tampa, FL05.2023
High School Diploma -
CYPRESS CREEK HIGH SCHOOL
Orlando05.2020
Skills
- Laboratory experience (3 years)
- Physiology Knowledge (Less than 1 year)
- Anatomy Knowledge (Less than 1 year)
- Psychology (3 years)
- Organizational skills (1 year)
- Medical Terminology (Less than 1 year)
- Microsoft Office (Outlook, Word, Excel, & PowerPoint)
- Google Docs & Slides (5 years)
- Document Control
- Data Entry
- Administrative Duties
- Customer service (2 years)
Certification
- MoCA Cognitive Assessment- 2024
- CITI Program (Human Research)- 2024
- Certified Psychological First Aid (PFA), The National Child Traumatic Stress Network (NCTSN) - 2023
- Certified Security Pro, TestOut - 2018
- Certified Office Pro, TestOut - 2017
Timeline
Child Life Volunteer
Nemours Children's Hospital
05.2022 - 08.2022
Staff Assistant
USF Graduate Medical Education
01.2022 - Current
Cashier/ Customer Service
A Gift For Teaching
08.2017 - 11.2018
Master of Arts - Communication Sciences And Disorders
University of Central Florida
Bachelor of Science - HEALTH SCIENCE, SOCIAL &BEHAVIORAL HEALTH SCIENCE
University of South Florida
High School Diploma -
CYPRESS CREEK HIGH SCHOOL
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