ASHLEY MORALES
Lawrence,MA
Summary
Results-driven professional with years of experience in sales, customer service, and business development. Proven track record of consistently meeting and exceeding sales goals, with an ability to develop and maintain successful relationships with clients. Skilled in data analysis, forecasting, and problem-solving to optimize customer service, increase sales, and identify new business opportunities. Highly motivated selfstarter, with a passion for providing exceptional customer service and achieving success.
Overview
2
2
years of professional experience
Work History
Title clerk
Gervais Kia
- Handled titles, written contracts and certified documents for sale transfer and purchase of vehicles
- Reviewed vehicle titles for accuracy and completeness, documenting VINs, odometers and release of liens
- Handled titles, written contracts and certified documents for sale transfer and purchase of vehicles
- Skilled in providing guidance on how to transfer ownership or register vehicles properly
- Completed payoff checks for new vehicles and trade-ins
- Highly organized with a keen attention to detail when preparing title documents
- Accustomed to maintaining up-to-date records of all transactions processed by the office.
Sales Consultant
T-mobile
- Communicated product features, advantages, and benefits to customers
- Advised clients regarding accounts, pricing schedules, and financing options
- Achieved quarterly and annual sales goals by acquiring new customers
- Negotiated pricing terms and conditions for successful closure of deals.
Title clerk/ Cvr
Woburn Toyota
01.2024 - Current
- Reviewed vehicle titles for accuracy and completeness, documenting VINs, odometers and release of liens
- Proven track record of successfully handling escalated customer complaints or inquiries in a timely manner
- Strong knowledge of state laws related to vehicle titles
- Completed payoff checks for new vehicles and trade-ins
- Handled titles, written contracts and certified documents for sale transfer and purchase of vehicles
- Accustomed to maintaining up-to-date records of all transactions processed by the office
- Able to work independently or collaboratively with other team members in a fast-paced environment
- Adept at using computer software programs designed for title clerks, such as DMV systems and Microsoft Office Suite.
Bartender
Pasha Management
09.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Certification in Emergency Medical Services -
StarFire EMS
MA, MA01.2022
High school diploma -
Methuen High School
US, MA01.2007
Skills
Hardworking and reliable focused on going above and beyond to support team and serve customers Trained in customer service and offering topnotch abilities Motivated to continue to learn and grow as a professional
References
- Alba Leon, 978-397-0742
- Brian Castillo, 978-210-3223
- Taisha Soto, 978-590-4872
Languages
Spanish
Native or Bilingual
Timeline
Title clerk/ Cvr
Woburn Toyota
01.2024 - Current
Bartender
Pasha Management
09.2022 - Current
Title clerk
Gervais Kia
Sales Consultant
T-mobile
Certification in Emergency Medical Services -
StarFire EMS
High school diploma -
Methuen High School