Ashley Morataya
Summary
- Proven ability to quickly and accurately learn various forms of technology and software
- Highly capable of providing excellent service and accurate information to users face-to-face and through chat reference.
- Excellent interpersonal and communication skills and a demonstrated willingness to work in a team
- Cardiopulmonary resuscitation certified
Overview
7
7
years of professional experience
Work History
Residential Counselor
St. Anne's Family Services
04.2024 - Current
- Managed the workplace by leading and making critical choices
- logged the progress of the residents; determined whether any professional services are necessary
- distributed medication; documented medication compliance
- conducted discipline; established boundaries for acceptable conduct
- provided individual and group care, safety, and monitoring; ensured residents' safety during transportation; respected confidentiality as mandated by licensing,
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- St.Anne's, HIPAA, and other regulatory organizations.
Keyholder
Heavenly Couture
05.2018 - 02.2019
- Prepared cash deposits up to $250 with zero discrepancies; tracked stock using company inventory management software; prioritized efficiency and organization for all internal documents, forms, and applications to maintain compliance daily; implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Intern
Girls On The Run Los Angeles
11.2017 - 05.2018
- Organized paperwork to update student contact information for data purposes
- created flyers and posters for fundraisers
- produced every monthly meeting agenda and facilitated primary discussion topics among internal members
- communicated and collaborated with mentors to develop activities for the students.
Education
Bachelor of Science - Health Science
California State University Of Channel Islands
05.2023
Skills
- Microsoft Office (Word, Excel, Powerpoint Outlook, OneNote)
- Social Media (Facebook, Twitter, LinkedIn, Instagram)
- Google Drive (Docs, Sheets, Form, Slides)
- Graphical (Canva, Photoshop)
- Planning (brainstorming, requirements-gathering, problem-solving)
- Communication skills (writing and orally)
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Residential Counselor
St. Anne's Family Services
04.2024 - Current
Keyholder
Heavenly Couture
05.2018 - 02.2019
Intern
Girls On The Run Los Angeles
11.2017 - 05.2018
Bachelor of Science - Health Science
California State University Of Channel Islands