Ashley Moss
Williamstown,NJ
Summary
Detail-oriented Office Administrator with expertise in data entry, file management, and scheduling. Proven ability to prioritize workloads and manage multiple tasks effectively, enhancing operational efficiency. Strong communicator and problem-solver, dedicated to supporting team objectives.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Office Assistant
Virtua Health System
Moorestown, New Jersey
02.2025 - Current
- Managed daily office operations and maintained organized filing systems.
- Coordinated patient appointments and ensured accurate scheduling processes.
- Assisted staff with administrative tasks and provided clerical support as needed.
- Assisted in preparing reports and documentation for departmental meetings.
- Maintained office supplies inventory and ordered materials when necessary.
- Implemented office procedures to enhance workflow efficiency and productivity.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Clinical Research Coordinator
Deborah Heart And Lung Center
Browns Mills
06.2023 - 02.2025
- Coordinated clinical trial protocols and ensured compliance with regulatory standards.
- Collaborated with medical staff to facilitate patient assessments and data collection.
- Developed and maintained study documentation in compliance with institutional guidelines.
- Monitored trial progress and addressed any issues that arose during studies.
- Communicated effectively with stakeholders to provide updates on study status.
- Communicated effectively with investigators, study staff, sponsors, vendors, IRB personnel, and other stakeholders throughout the life cycle of the trial.
- Maintained accurate up-to-date tracking logs for all aspects of clinical research activities including but not limited to adverse events, serious adverse events, concomitant medications, lab results .
- Monitored patient safety during clinical trials according to established guidelines.
Patient Care Technician
Deborah Heart And Lung Center
Browns Mills, New Jersey
11.2021 - 06.2023
- Assisted nursing staff with daily patient care and comfort needs.
- Monitored vital signs and reported changes to the medical team.
- Maintained cleanliness and organization of patient rooms and equipment.
- Collaborated with healthcare professionals to implement care plans.
- Documented patient information accurately in electronic health records.
- Provided emotional support to patients and families during treatment processes.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Educated patients on health management and wellness practices.
Daycare Teacher
Brightest beginnings
Lumberton, New Jersey
01.2018 - 11.2021
- Developed engaging lesson plans for diverse age groups and learning styles.
- Supervised daily activities to ensure a safe and nurturing environment.
- Communicated effectively with parents about children's progress and needs.
- Collaborated with team members to enhance program curriculum and delivery.
- Facilitated group activities that encouraged social skills and teamwork among children.
- Taught children foundational skills in colors, shapes and letters.
- Supported teachers in implementing individualized education plans effectively.
- Assisted students with daily activities and personal care needs.
- Facilitated social interactions among students to promote inclusivity.
Education
Certified Medical Assistant - Medical Assistant Training
Burlington County Institute of Technology Adult Education
Medford, NJ 01.2019 - 06.2020
Rancocas Valley Regional High School
Mount Holly, NJSkills
- Customer service
- Workflow efficiency
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Interpersonal skills
- Verbal and written communication
Languages
English
Beginner
References
References available upon request.
Timeline
Office Assistant
Virtua Health System
02.2025 - Current
Clinical Research Coordinator
Deborah Heart And Lung Center
06.2023 - 02.2025
Patient Care Technician
Deborah Heart And Lung Center
11.2021 - 06.2023
Certified Medical Assistant - Medical Assistant Training
Burlington County Institute of Technology Adult Education
01.2019 - 06.2020
Daycare Teacher
Brightest beginnings
01.2018 - 11.2021
Rancocas Valley Regional High School