Ashley Motteler

• Managed creating a schedule for employees.
• Supervised staff and trained new employees.
• Monitored employee performance and provided feedback on areas for improvement.
• Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
• Provided guidance and support to other team members as needed.
• Ensured that all safety protocols were followed at all times.
• Conducted regular inventory checks to maintain accurate stock levels.
• Handled cash register transactions accurately while providing excellent customer service.
• Resolved conflicts between customers, employees, and vendors in a timely manner.
• Coached and trained employees and managed daily work assignments to enhance operations.
• Delegated tasks to employees and monitored activities and task completion.

Facilitated games and activities

Monitored children

Helped resolve conflicts

Observed student learning

Helped students with homework

• Provided excellent customer service to ensure satisfaction.
• Provided menus, explained daily specials, and answered questions about menu items.
• Took orders for food and beverages in a professional manner.
• Checked back with customers to ensure satisfaction with each course.
• Demonstrated knowledge of wine list and recommended wines based on customer preferences.
• Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
• Followed up with guests after meals to ensure satisfaction with overall experience.
• Responded quickly to guest inquiries or complaints in a professional manner.
• Matched wines with menu items and guest preferences.
• Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.

• Developed, maintained and managed daily schedule for Owner.
• Researched and organized travel arrangements for Owner.
• Provided administrative support such as preparing letters, memos, faxes.
• Managed calendar invites for internal staff meetings or external client engagements.
• Monitored inventory levels of office supplies needed by the owner.
• Performed general office duties such as photocopying, scanning documents.
• Responded promptly to inquiries from clients or team members regarding projects handled by the owner.
• Organized personal and professional calendars with reminders for upcoming meetings and events.
• Provided personal support to the executive, including errand running and personal shopping.
• Assisted in the hiring and onboarding process of new staff, providing training and support as needed.
• Coordinated with marketing team for promotional materials for each event.
• Managed event staff onsite during each event to ensure smooth operations.

• Managed a team of internet sales representatives, setting goals and providing feedback.
• Trained staff on how to use various software programs related to internet sales activities.
• Established processes for monitoring customer feedback across multiple channels.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Provided detailed product information to customers.
• Assisted in selecting items according to customer preferences.
• Maintained accurate records of orders, returns, exchanges and payments.
• Processed refunds, returns and exchanges efficiently.
• Prepared reports on sales performance for management review.
• Tracked inventory levels and replenished stock when necessary.

• Assisted in the preparation of nutritious snacks and meals for children attending before and after school care program.
• Provided a safe, nurturing environment for children during their stay at the facility.
• Organized age-appropriate activities to keep the kids engaged and entertained.
• Supervised students during outdoor playtime, ensuring safety regulations were followed.
• Helped children with homework assignments as needed.
• Engaged students in conversations about their day while providing emotional support when needed.
• Encouraged positive social interactions between students by organizing group activities such as board games or arts and crafts projects.
• Demonstrated good problem-solving skills when dealing with challenging behaviors from students.
• Collaborated with fellow staff members to create engaging activities that promote physical fitness as well as mental stimulation.