Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Newbold

San Antonio,TX

Summary

Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Server

Flying Saucer
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.

Restaurant Manager/Bartender

Tiago's Cabo Grille
12.2014 - 12.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Cultivated warm relationships with regular customers.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Lead

Party City
08.2012 - 11.2014
  • Devised successful product launches by overseeing end-to-end project management from conception to execution.
  • Elevated the aesthetic appeal of retail stores through strategic merchandise presentation and organization techniques.
  • Streamlined communication between warehouse and retail teams, improving coordination and overall productivity.
  • Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.

Education

Criminal Justice

The University of Texas At San Antonio
San Antonio, TX
05.2015

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Flexible and Adaptable
  • Computer Skills
  • Dependable and Responsible

Timeline

Server

Flying Saucer
01.2024 - Current

Restaurant Manager/Bartender

Tiago's Cabo Grille
12.2014 - 12.2023

Lead

Party City
08.2012 - 11.2014

Criminal Justice

The University of Texas At San Antonio
Ashley Newbold