Ashley Newbold
San Antonio,TX
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Server
Flying Saucer
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
Restaurant Manager/Bartender
Tiago's Cabo Grille
12.2014 - 12.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Cultivated warm relationships with regular customers.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Lead
Party City
08.2012 - 11.2014
- Devised successful product launches by overseeing end-to-end project management from conception to execution.
- Elevated the aesthetic appeal of retail stores through strategic merchandise presentation and organization techniques.
- Streamlined communication between warehouse and retail teams, improving coordination and overall productivity.
- Oversaw daily store operations, ensuring a clean, organized, and visually appealing retail space.
Education
Criminal Justice
The University of Texas At San Antonio
San Antonio, TX05.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Flexible and Adaptable
- Computer Skills
- Dependable and Responsible
Timeline
Server
Flying Saucer
01.2024 - Current
Restaurant Manager/Bartender
Tiago's Cabo Grille
12.2014 - 12.2023
Lead
Party City
08.2012 - 11.2014
Criminal Justice
The University of Texas At San Antonio