Ashley Nicole
Bellaire ,United States
Summary
Dynamic and dedicated professional with a proven track record at Jailhouse Cannabis Co, where I excelled in customer service and cannabis strain familiarity. Leveraged product merchandising and empathy to enhance shopping experiences, significantly boosting customer loyalty. Achieved a remarkable cash handling accuracy rate, showcasing my attention to detail and reliability. Skilled in fostering team cooperation and driving sales through creative thinking and friendly assistance.
Overview
1
1
year of professional experience
Work History
Budtender
Jailhouse Cannabis Co
04.2024 - Current
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Restocked supplies and arranged displays.
- Weighed, prepared and packaged different types of products.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Managed high volume of cash with Number% accuracy rate.
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use experiences.
- Addressed customer inquiries promptly, demonstrating professionalism and commitment to excellent service standards.
- Read industry publications to maintain knowledge on current and future bud trends.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Packaged regulated products in appropriate exit containers.
- Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
- Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Housekeeping
Shanty Creek Resort
11.2023 - 04.2024
- Managed housekeeping schedules for timely room turnovers and increased efficiency.
- Collaborated with housekeeping staff to ensure seamless integration of services for each hotel guest.
- Streamlined daily housekeeping tasks by creating checklists and prioritizing duties based on urgency and importance.
- Ensured a safe home environment by performing housekeeping duties and implementing safety measures.
- Collaborated with the housekeeping team to ensure timely completion of room cleaning tasks.
- Collaborated with housekeeping staff to maintain clean and comfortable rooms for guests.
Produce Associate
SpartanNash
06.2023 - 10.2023
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Assisted with weekly inventory counts.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Blocked produce and culled damaged or spoiled pieces.
Education
Bellaire Public High School
Bellaire, MI05.2018
Skills
- Cannabis strain familiarity
- Supporting medical patients
- Product Merchandising
- Patience and Empathy
- Sales proficiency
- Counting money
- Customer Service
- Flexible Hours
- Attention to Detail
- Building Customer Loyalty
- Team Cooperation
- Creative Thinking
- Friendly and Helpful
- Organization
- Reliable and Responsible
- Customer Assistance
- Retail Merchandising
- Cash Handling
Timeline
Budtender
Jailhouse Cannabis Co
04.2024 - Current
Housekeeping
Shanty Creek Resort
11.2023 - 04.2024
Produce Associate
SpartanNash
06.2023 - 10.2023
Bellaire Public High School