Ashley Noland
Newport,WA
Summary
Versatile Bartender with many years of hands-on experience using correct techniques and liquid measurements to expertly prepare alcoholic drinks. Creative and artistic team player with updated knowledge of menu items. Dedicated to providing positive customer experience to build loyal customer base.
Overview
6
6
years of professional experience
Work History
Bartender Server
Big Al’s bowling ally
Vancouver , Washington
03.2021 - 09.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Upsold customers from shelf to premium brands to help boost sales.
Receptionist
Mortons Stoves Pools & Spas
Vancouver , WA
01.2019 - 01.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Education
High School Diploma -
Summit View High School
Brush Prairie, WA06-2017
Skills
- Food Running
- Suggestive Selling
- Menu Memorization
- Beverage Preparation
- Food Service
- Payment Processing
- Outstanding customer service
- Cash Register Operation
- Customer service expertise
- Wine and liquor expertise
- Anticipating guest needs
- Safe serving knowledge
- Handling Difficult Customers
- Cash and credit transactions
- Bar service preparation
- Maintaining a clean bar
- Ordering Procedures
- Able to stand [Number] hours
Timeline
Bartender Server
Big Al’s bowling ally
03.2021 - 09.2024
Receptionist
Mortons Stoves Pools & Spas
01.2019 - 01.2020
High School Diploma -
Summit View High School