Ashley Orr
Oxford,GA
Summary
Talented Claims Adjuster emphasizing effective time management, cost control and mediation. Self-motivated, highly motivated, and customer-focused.
Overview
6
6
years of professional experience
2013
2013
years of post-secondary education
Work History
Claims Adjuster
State Farm
Dunwoody, Georgia
02.2025 - Current
- Evaluated insurance claims to determine coverage and validity.
- Reviewed policy documents to verify claim details and eligibility.
- Communicated with clients to gather necessary information for claims processing.
- Documented claim findings in the internal management system for tracking purposes.
- Assisted in resolving disputes by providing clear explanations of policy terms.
- Maintained compliance with regulatory requirements throughout the claims process.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Worked collaboratively with team members across multiple departments; identified areas where processes could be improved.
- Performed special projects upon request from management; completed tasks efficiently while meeting deadlines.
- Gathered information from various third parties to determine claim acceptability.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
- Researched relevant laws, regulations, legal decisions and precedents to determine appropriate course of action.
- Assisted colleagues with difficult cases; provided guidance regarding complex issues or scenarios.
Medical Assistant
Greystone OB/GYN
Conyers, Georgia
06.2022 - 01.2025
- Assisted physicians during patient examinations and procedures.
- Managed patient records and ensured accurate documentation.
- Prepared examination rooms and sterilized instruments for procedures.
- Administered vaccines and medications as directed by physicians.
- Educated patients on treatment plans and preventive care strategies.
Medical Assistant
Lawrenceville Pediatrics
Loganville, Georgia
12.2019 - 05.2022
- Assisted physicians during patient examinations and procedures.
- Managed patient records and ensured accurate documentation.
- Prepared examination rooms and sterilized instruments for procedures.
- Administered vaccines and medications as directed by physicians.
- Scheduled appointments and coordinated follow-up visits for patients.
- Educated patients on treatment plans and preventive care strategies.
Education
Associate in Insurance - Insurance Claims
The Institute
Dunwoody, GA 01.2026 - 01.2026
Associate of Science - Medical Assistant
Everest Institute
Decatur, GA 09.2010 - 05.2012
General Education Diploma
Covington , GASkills
- Claims processing
- Customer service
- Regulatory compliance
- Team collaboration
- Conflict resolution
- Critical thinking
- Highly motivated
- Georgia claims adjuster license
- Best practices implementation
- Tme management
- Decision-making
- Problem-solving
- Liability assessment
- Ethical judgment
- Multitasking and organization
- Insurance policy coverage expertise
- Verbal and written communication
- Policy investigations
- Policy interpretation
- Claims investigation
Timeline
Associate in Insurance - Insurance Claims
The Institute
01.2026 - 01.2026
Claims Adjuster
State Farm
02.2025 - Current
Medical Assistant
Greystone OB/GYN
06.2022 - 01.2025
Medical Assistant
Lawrenceville Pediatrics
12.2019 - 05.2022
Associate of Science - Medical Assistant
Everest Institute
09.2010 - 05.2012
General Education Diploma