Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Ortiz Romero

Phoenix,Az

Summary

Experienced with tenant relations, property management, and leasing processes. Utilizes strong communication and negotiation skills to ensure tenant satisfaction and high occupancy rates. Track record of streamlining operations and fostering positive tenant interactions.

Overview

3
3
years of professional experience

Work History

Temp Leasing

Phoenix Staffing
07.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Conducted property tours, showcasing amenities and features to prospective tenants.
  • Managed lease documentation, ensuring compliance with company policies and legal regulations.
  • Assisted in tenant screening processes, evaluating applications for suitability and creditworthiness.
  • Coordinated maintenance requests, liaising between tenants and service providers to ensure timely resolutions.
  • Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
  • Coordinated move-in and move-out procedures, ensuring smooth transitions for residents.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Sales Associate

Metro by T-Mobile
09.2024 - 06.2025
  • Assisted customers in product selection, ensuring positive shopping experiences.
  • Managed inventory replenishment and organization to maintain stock availability.
  • Processed sales transactions efficiently using POS systems.
  • Maintained store cleanliness and presentation standards for optimal customer engagement.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to achieve monthly sales targets.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.

Leasing Agent

AJ Employment
09.2022 - 02.2023
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.

Education

GED -

Rio College
Goodyear, AZ
08-2022

Skills

  • Data entry
  • Client communication
  • Retail marketing
  • Opening and closing accounts
  • Multi-line telephone operations
  • Customer consulting
  • Team development
  • Refunds processing
  • Computer skills
  • Customer service
  • Researching
  • Problem resolution
  • Product knowledge
  • Problem-Solving
  • Cash Handling
  • Telephone and email etiquette
  • Leasing and sales
  • Background Checks
  • Move-in coordination
  • Rent collection
  • Documentation and reporting

Timeline

Temp Leasing

Phoenix Staffing
07.2025 - Current

Sales Associate

Metro by T-Mobile
09.2024 - 06.2025

Leasing Agent

AJ Employment
09.2022 - 02.2023

GED -

Rio College

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Ashley Ortiz Romero