Ashley Othon
Atascadero,California
Summary
Demonstrated a long-standing commitment to customer service excellence through various positions.
Overview
16
16
years of professional experience
Work History
Driver, Shopper
Instacart
12.2019 - Current
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded groceries and heavy items, ensuring proper handling of items
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
Dispatcher/Customer Service
Amdal In-Home Care
11.2020 - 11.2023
Customer service, answering phones, entering information, Scheduling drivers, dispatching drivers.
Dispatcher/Customer Service
Pacific Mobile Diagnostics
01.2020 - 12.2020
Manager
Victoria’s Secret
10.2015 - 01.2020
Lead Operator
Access 24 Communications
09.2012 - 10.2017
Caregiver
In-Home Support Services
08.2009 - 06.2013
Education
Education - Early Childhood Development
Cuesta College
Paso Robles, CA01.2012
Skills
- Customer Service
- Critical Thinking
- Conflict Resolution
- Scheduling
- Dispatching
- Computer Skills
- Active Listening
- Product Knowledge
- Detail Oriented
- Decision Making
Accomplishments
- Scheduling & Administration:
- Recognize the importance of accuracy when scheduling and dispatching vehicles
- Maximizes the benefits of computer technology
- Demonstrate a high level of administrative competence
- Manage paperwork efficiently and effectively
- Customer Service & People Skills:
- Excel in dealing with the public
- Consistently maintain a positive attitude and enjoy helping people in all types of situations
STRENGTHS
- Friendly Demeanor
- Eager to Learn
- Dependable
- Creative Thinking
- Professionalism
- Motivated and Dedicated
- Confident
- Patient
Timeline
Dispatcher/Customer Service
Amdal In-Home Care
11.2020 - 11.2023
Dispatcher/Customer Service
Pacific Mobile Diagnostics
01.2020 - 12.2020
Driver, Shopper
Instacart
12.2019 - Current
Manager
Victoria’s Secret
10.2015 - 01.2020
Lead Operator
Access 24 Communications
09.2012 - 10.2017
Caregiver
In-Home Support Services
08.2009 - 06.2013
Education - Early Childhood Development
Cuesta College