Ashley Palminteri
Durham,NC
Summary
Experienced with leading barista operations and team management. Utilizes knowledge of coffee brewing techniques and customer service to enhance guest experiences. Track record of fostering teamwork and maintaining operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Barista, Bartender
Namu
Durham, NC
03.2024 - 02.2026
- Led in-store training and education sessions for new staff members and management
- Supervised daily operations, facilitating consistent beverage preparation and customer service standards.
- Reported inventory and equipment issues to restaurant management as needed
- Developed new recipes for dynamic, seasonal drink menus
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Worked as a bartender in high-volume event settings focusing on mixed drink, beer, and wine service.
Barista and Server
La Montana
Carrboro, NC
11.2023 - 03.2024
- Recorded food and drink orders and served customer requests to the highest standard
- Prepared specialty coffee and tea beverages in a fast-paced environment
- Maintained full product knowledge of the menu and food specials
- Assisted management with coffee menu re-structures
- Trained staff on operating and maintaining the espresso machine and grinders
Barista
Gray Squirrel Coffee Company
Carrboro, NC
10.2022 - 10.2023
- Developed a keen understanding of espresso machinery, regularly 'dialing in' the espresso to maintain consistency in flavor and quality throughout the day
- Developed a comprehensive knowledge of various coffee bean varieties, their origins, and flavor profiles, enabling informed recommendations to customers
- Acquired expertise in latte art, creating visually appealing designs such as hearts, rosettas, and tulips to enhance the presentation of specialty beverages
Barista
Wegmans
Chapel Hill, NC
09.2021 - 10.2022
- Maintained department appearance throughout the day by stocking, refilling, and rotating product
- Comprehensive understanding of the coffee shop’s menu, encompassing an array of coffee beverages, teas, and food items, allowing for accurate and efficient customer service
- Followed Wegman’s core recipes to prepare coffee, espresso drinks, and food orders with speed and accuracy
- Adherence to strict food safety and hygiene practices, ensuring the cleanliness and sanitation of all equipment and workspaces, and complying with health and safety regulations
Education
Some College (No Degree) -
Durham Technical Community College
Durham, North Carolina, NCSkills
- Customer Service
- Recipe Development
- Training
- Leadership
- Drink Preparation
Certification
P.A.T certified by Counter Culture Coffee
Languages
Spanish, English
Native or Bilingual
Timeline
Lead Barista, Bartender
Namu
03.2024 - 02.2026
Barista and Server
La Montana
11.2023 - 03.2024
Barista
Gray Squirrel Coffee Company
10.2022 - 10.2023
Barista
Wegmans
09.2021 - 10.2022
Some College (No Degree) -
Durham Technical Community College