Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ashley Pardo Miramontes

Weiser,ID

Summary

Shift Lead at Dutch Bros Coffee with strong leadership and customer service expertise. Demonstrated ability in problem-solving and multitasking, resulting in improved team efficiency and operational standards. Created a positive work environment that effectively addressed customer concerns, enhancing satisfaction and loyalty.

Overview

3
3
years of professional experience
4
4
Certifications

Work History

Shift Lead

Dutch Bros Coffee
05.2023 - Current
  • Prepare beverages and handle customer orders in a fast-paced environment.
  • Operate POS systems and processed payments accurately
  • Disassemble, clean, and reassemble equipment to maintain safety and cleanliness standards
  • Lead and supported team members during shifts, ensuring tasks were completed efficiently
  • Resolve customer concerns professionally and calmly
  • Troubleshoot equipment issues and created effective workarounds to keep operations running smoothly
  • Maintain a positive, organized, and high-energy work environment

Education

Medical Assistant Program -

Medical Career Academy
Meridian, ID
03.2026

High School Diploma -

Weiser High School
Weiser, ID
05-2023

Skills

  • Customer service excellence
  • Problem-solving and troubleshooting
  • Leadership and team support
  • Time management
  • Dynamic multitasking
  • Training and mentoring
  • Cash handling

Certification

CPR Certification

Languages

Spanish
Limited

Timeline

Shift Lead

Dutch Bros Coffee
05.2023 - Current

Medical Assistant Program -

Medical Career Academy

High School Diploma -

Weiser High School
Ashley Pardo Miramontes