Ashley Perez

Fargo

Summary

Dedicated and compassionate dental professional with over 5 years of experience as a Dental Assistant and Treatment Plan Coordinator. Expertise in supporting clinical procedures, ensuring optimal patient care, and communicating complex treatment plans with clarity and empathy. Proficient in coordinating financing options, maintaining accurate records, and enhancing practice productivity through exceptional organizational and interpersonal skills. Committed to fostering a positive patient experience and contributing to the overall success of the dental practice.

Overview

years of professional experience

Certification

Work History

Treatment Plan Coordinator / Dental Assistant

Dakota Implant and Sedation Center

Fargo, ND

06.2022 - Current

Collaborate with dentists to prepare and present detailed treatment plans, ensuring patients understand clinical recommendations and available options.
Discuss and arrange financing solutions through third-party providers (e.g., CareCredit, Proceed, LendingClub), maximizing case acceptance while respecting patients' financial situations.
Verify dental insurance coverage, calculate co-pays, and explain out-of-pocket costs to patients.
Assist chairside during procedures including restorations, extractions, and crown preparations, ensuring smooth workflow and patient comfort.
Maintain up-to-date and accurate patient records in Eaglesoft, Dentrix Ascend, and MacPractice
Ensure compliance with OSHA and HIPAA regulations at all times.
Coordinate follow-up appointments and maintain communication for ongoing patient care.

Dental Assistant

Friendly Smiles Cosmetic Dentistry (MyDental)

Fargo, ND

01.2020 - 01.2022

Provided chairside assistance during a variety of dental procedures, maintaining sterile environments and anticipating provider needs.
Took digital X-rays and impressions, prepared instruments, and educated patients on post-op care.
Scheduled appointments, confirmed treatment plans, and ensured high levels of patient satisfaction.
Supported front office operations including billing and insurance verification as needed.

Education

Associate of Science - Dental Assisting

Minnesota State Community And Technical College

Moorhead

05-2021

Skills

Clinical documentation
Insurance verification
Patient care coordination
Customer service

Multitasking
Organizational skills
Patient education
Proficient in Planmeca, 3Shape, Exocad