ASHLEY PEREZ
Houston,TX
Summary
Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures. Superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Bank Teller Supervisor
Prosperity Bank
4065 Bellaire Blvd, Houston, TX, 77025
05.2020 - 08.2021
- Provided customer records, account statements and copies of checks.
- Educated customers on use of banking website and mobile apps.
- Counted and packaged currency and coins.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Placed orders for customer checks and verified starting numbers.
- Assisted with training of new tellers on policies and procedures.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Executed wire transfers, stop payments and account transfers.
- Performed account maintenance by closing out accounts and changing customer addresses.
Teller Associate
TELLER • PROSPERITY BANK
11451 Broadway St
07.2016 - 09.2019
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Established rapport with new clients to increase satisfaction and loyalty.
- Processed customer transactions promptly, minimizing wait times.
Skills
- Deposit and Withdrawal Management
- Cash Handling
- Honest and Dependable
- Active Listening
- Adaptable and Flexible
- Team Collaboration
- Call Response and Transfer
- Problem-Solving
Timeline
Bank Teller Supervisor
Prosperity Bank
05.2020 - 08.2021
Teller Associate
TELLER • PROSPERITY BANK
07.2016 - 09.2019